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  r4c3730 rev. b a5 size cover2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ control panel buttons and lights n = on f = flashing o = off tear off/bin button l advances continuous paper to the tear-off position. l feeds continuous paper backward from the tear-off position to the top-of- form position. l selects a cut-sheet feeder bin when the cut-sheet feeder is installed. l turns on the card mode to print on postcards and envelopes. see chapter 3. tear off/bin lights l f f when continuous paper is in the tear-off position. l o n when bin 1 of the optional cut- sheet feeder is selected. l n o when bin 2 of the optional cut- sheet feeder is selected. l n n when the printer is in the card mode. micro adjust when you hold down the pause button for three seconds, the printer enters the micro adjust mode. in this mode, you can press the d and u buttons to adjust the top-of-form or tear-off position. see chapter 2. load/eject button l loads a single sheet of paper. l ejects a single sheet of paper if a sheet is loaded. l loads continuous paper from the standby position. l feeds continuous paper backward to the standby position. font button selects the font. see chapter 5. font lights indicate which font is selected. paper out light l on when no paper is loaded in the selected paper source or paper is not loaded correctly. l flashes when paper has not been fully ejected or a paper jam has occurred. operate button turns the printer on and off. the printer is off when the top of this button is even with the button protectors. pause button stops printing temporarily, and resumes printing when pressed again. pause light l on when the printer is paused. l flashes when the printer is in the micro adjust mode. lf/ff button l feeds paper line by line. l ejects a single sheet or advances continuous paper to the next top-of-form position when held down. condensed button turns on the condensed mode. condensed light lights up when the condensed mode is on. panel.eps
proof sign-off: _______ _______ _______ r4c3730 rev. b a5 size front.fm 5/10/99 pass 0 r users guide 24-pin dot matrix printer all rights reserved. no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of seiko epson corporation. the information contained herein is designed only for use with this epson printer. epson is not responsible for any use of this information as applied to other printers. neither seiko epson corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the u.s.) failure to strictly comply with seiko epson corporations operating and maintenance instructions. seiko epson corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as original epson products or epson approved products by seiko epson corporation. epson and epson esc/p are registered trademarks and epson esc/p 2 is a trademark of seiko epson corporation. microsoft, windows, and windows nt are registered trademarks of microsoft corporation. ibm is a registered trademark of international business machines corporation. general notice: other product names used herein are for identification purposes only and may be trademarks of their respective owners. epson disclaims any and all rights in those marks. copyright ? 1998 by seiko epson corporation, nagano, japan. ? epson.eps 2080.eps recylogo.eps
ii r4c3730 rev. b a5 size front.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ fcc compliance statement for united states users this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. these limits are designed to provide reasonable protection against harmful interference in a residential installation. this equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. however, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures. q reorient or relocate the receiving antenna q increase the separation between the equipment and receiver q connect the equipment into an outlet on a circuit different from that to which the receiver is connected q consult the dealer or an experienced radio/ tv technician for help. warning the connection of a non-shielded equipment interface cable to this equipment will invalidate the fcc certification of this device and may cause interference levels which exceed the limits established by the fcc for this equipment. it is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. if this equipment has more than one interface connector, do not leave cables connected to unused interfaces. changes or modifications not expressly approved by the manufacturer could void the users authority to operate the equipment. for canadian users this class b digital apparatus complies with canadian ices-003. cet appareil numrique de la classe b est conforme la norme nmb-003 du canada. declaration of conformity according to iso/iec guide 22 and en 45014 manufacturer: seiko epson corporatio n address: 3-5, owa 3-chome, suwa-shi, nagano-ken 392-8502 japan representative: epson europe b.v. address: prof. j. h. bavincklaan 5 1183 at amstelveen the netherlands declares that the product: product name: dot matrix printer model: p911b conforms to the following directive(s) and norm(s): directive 73/23/eec: en 60950 directive 89/336/eec: en 55022 class b en 61000-3-2 en 61000-3-3 en 50082-1 iec 801-2 iec 801-3 iec 801-4 january 1999 h. horiuchi president of epson europe b.v.
iii r4c3730 rev. b a5 size sun_p_bk.toc 5/10/99 pass 0 r proof sign-off: _______ _______ _______ contents getting to know your printer easy-to-use features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 available paper paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 printing on continuous paper. . . . . . . . . . . . . . . . . . . . . . . . . .4 printing on single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 ribbon cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 print head caution symbol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 energy star compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 for united kingdom users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 use of options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 how to use your manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 warnings, cautions, and notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 chapter 1 setting up the printer unpacking the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2 choosing a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4 positioning the continuous paper supply . . . . . . . . . . . . . . . .1-5 installing or replacing the ribbon cartridge . . . . . . . . . . . . . . . . .1-6 attaching the paper guide and paper separator . . . . . . . . . . . . . .1-11 plugging in the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13 connecting the printer to your computer . . . . . . . . . . . . . . . . . . .1-14 installing the printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15 installing the printer software in windows 95, 98, or nt 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16 installing the printer software in windows 3.1 or nt 3.5x .1-17 for dos programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
r4c3730 rev. b a5 size sun_p_bk.toc 5/10/99 pass 0 l proof sign-off: _______ _______ _______ iv chapter 2 printing on continuous paper setting the paper release lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 setting the paper thickness lever . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 using the rear push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 loading paper onto the rear push tractor . . . . . . . . . . . . . . . 2-5 removing the printed document from the rear push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 using the front push tractor (optional) . . . . . . . . . . . . . . . . . . . . 2-10 installing the tractor in the front push position . . . . . . . . . . 2-10 loading paper onto the front push tractor . . . . . . . . . . . . . . 2-12 removing the printed document from the front push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 removing the front push tractor. . . . . . . . . . . . . . . . . . . . . . . 2-17 using the tractor in the pull position (optional) . . . . . . . . . . . . . 2-18 installing the tractor in the pull position . . . . . . . . . . . . . . . . 2-19 loading paper onto the pull tractor . . . . . . . . . . . . . . . . . . . . 2-21 removing paper from the pull tractor . . . . . . . . . . . . . . . . . . 2-27 using two tractors in a push and pull combination. . . . . . . 2-27 removing the pull tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30 loading multipart forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32 loading continuous paper with labels. . . . . . . . . . . . . . . . . . . . . 2-32 removing continuous paper with labels . . . . . . . . . . . . . . . . 2-34 switching between printing on continuous paper and printing on single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35 switching to printing on single sheets . . . . . . . . . . . . . . . . . . 2-35 switching to printing on continuous paper. . . . . . . . . . . . . . 2-36 adjusting the top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . 2-37 advancing the paper to the tear-off edge . . . . . . . . . . . . . . . . . . 2-40 using the tear off/bin button . . . . . . . . . . . . . . . . . . . . . . . . 2-40 advancing paper to the tear-off position automatically . . . 2-41 adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . . 2-41 chapter 3 printing on single sheets using single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 available paper types and paper slots . . . . . . . . . . . . . . . . . . 3-2 loading single-sheet multipart forms . . . . . . . . . . . . . . . . . . 3-4
v r4c3730 rev. b a5 size sun_p_bk.toc 5/10/99 pass 0 r proof sign-off: _______ _______ _______ loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 loading postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7 loading single sheets in the top paper slot . . . . . . . . . . . . . . . . . .3-8 loading single sheets in the front paper slot . . . . . . . . . . . . . . . .3-10 chapter 4 using the printer software about your printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 using the printer driver with windows 95/98 . . . . . . . . . . . . . . .4-3 accessing the printer driver from windows applications . .4-3 accessing the printer driver from the start menu . . . . . . . . .4-5 printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . .4-5 using the printer driver with windows 3.1 . . . . . . . . . . . . . . . . . .4-8 accessing the printer driver from windows applications . .4-8 accessing the printer driver from the control panel . . . . . .4-10 printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . .4-10 using the printer driver with windows nt 4.0 . . . . . . . . . . . . . .4-12 accessing the printer driver from windows applications . .4-12 accessing the printer driver from the start menu . . . . . . . . .4-14 printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . .4-14 using the printer driver with windows nt 3.5x . . . . . . . . . . . . .4-17 accessing the printer driver from windows applications . .4-17 accessing the printer driver from the control panel . . . . . .4-19 printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . .4-20 using the epson remote! utility . . . . . . . . . . . . . . . . . . . . . . . . . .4-22 installing epson remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22 accessing epson remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22 chapter 5 changing printer settings from the printers control panel selecting a built-in font and condensed mode . . . . . . . . . . . . . . .5-2 about your printers default settings . . . . . . . . . . . . . . . . . . . . . . .5-4 changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
r4c3730 rev. b a5 size sun_p_bk.toc 5/10/99 pass 0 l proof sign-off: _______ _______ _______ vi chapter 6 using epson status monitor 2 about the epson status monitor 2 utility . . . . . . . . . . . . . . . . . . 6-2 installing epson status monitor 2 . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 accessing epson status monitor 2 . . . . . . . . . . . . . . . . . . . . . . . . 6-4 checking printer status information. . . . . . . . . . . . . . . . . . . . . . . . 6-4 using the epson status monitor 2 window . . . . . . . . . . . . 6-4 using the printer status window . . . . . . . . . . . . . . . . . . . . . . 6-9 making monitoring preference settings . . . . . . . . . . . . . . . . . . . . . 6-10 turning on background monitoring . . . . . . . . . . . . . . . . . . . 6-11 using the background monitoring icon . . . . . . . . . . . . . . . . . 6-12 chapter 7 troubleshooting using the error indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 problems and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 single-sheet paper loading or feeding problems . . . . . . . . . 7-6 continuous paper loading or feeding problems . . . . . . . . . 7-8 wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10 printing or printout quality problems . . . . . . . . . . . . . . . . . . 7-11 clearing paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16 aligning vertical lines in your printout . . . . . . . . . . . . . . . . . . . . 7-17 printing a self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18 printing a hex dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19 appendix a enhancing your printer with options options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-2 paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-2 optional interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-3 using the optional cut-sheet feeders . . . . . . . . . . . . . . . . . . . . . . a-4 installing the high-capacity or double-bin cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-4 loading paper in the high-capacity cut-sheet feeder. . . . . . a-6 selecting the paper source (bin 1 or bin 2). . . . . . . . . . . . . . . a-10
vii r4c3730 rev. b a5 size sun_p_bk.toc 5/10/99 pass 0 r proof sign-off: _______ _______ _______ switching between continuous paper and single-sheet paper in the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . .a-11 using the roll paper holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .a-12 assembling the roll paper holder . . . . . . . . . . . . . . . . . . . . . .a-12 installing the roll paper holder. . . . . . . . . . . . . . . . . . . . . . . . .a-13 loading roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .a-14 removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .a-16 installing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .a-17 using the c82305 ] or c82306 ] serial interface card . . . . . .a-18 appendix b cleaning and transporting the printer cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .b-2 transporting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .b-3 appendix c specifications printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-2 mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-2 electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-5 environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-5 paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-6 paper alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-9 printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-10 safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-12 ce marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-12 command lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-13 epson esc/p 2 control codes. . . . . . . . . . . . . . . . . . . . . . . . .c-13 ibm 2391 plus emulation control codes . . . . . . . . . . . . . . . . .c-17 character tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .c-18 international character sets for the italic table . . . . . . . . . . . .c-29 appendix d customer support information contacting customer support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .d-2 for north american users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .d-2
r4c3730 rev. b a5 size sun_p_bk.toc 5/10/99 pass 0 l proof sign-off: _______ _______ _______ viii electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . . . d-2 automated telephone services . . . . . . . . . . . . . . . . . . . . . . . . d-3 for united kingdom and the republic of ireland users . . . . . . . d-4 enquiry desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-4 customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-4 faxon epson. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-5 eptec - bulletin board service for latest drivers and utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-5 world wide web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-5 for australian users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-6 epson faxback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-6 epson bulletin board system . . . . . . . . . . . . . . . . . . . . . . . . d-6 internet url http://www.epson.com.au . . . . . . . . . . . . . . . d-6 your dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-6 epson helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-7 for singapore users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-7 for hong kong users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-8 internet home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-8 electronic bulletin board system. . . . . . . . . . . . . . . . . . . . . . . d-8 technical support hotline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-8 for philippines users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-9 glossary index
getting to know your printer 1 r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ getting to know your printer your epson ? lq-2080 24-pin dot matrix printer provides high-quality printing and great performance in a compact design. features include: o a variety of paper paths to suit your printing needs o the ability to handle a wide range of paper types, including continuous paper, multi part forms with one original plus up to five copies, labels, single sheets, envelopes, and postcards o high-speed printing of up to 400 characters per second at 10 characters per inch your printer also comes with printer driver software, the epson status monitor 2 utility for microsoft ? windows ? 95/98 that lets you check the status of your printer quickly and easily, and other software. in addition, several options are available to help suit your individual needs.
2 getting to know your printer r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ easy-to-use features this section highlights some easy-to-use features that youll find helpful. o use the tear-off feature to save paper. if you load paper on the rear of front (optional) push tractor, you can use the tear-off feature to advance your printed document to the printers tear-off edge when you finish printing. then you can easily tear off the printed sheets and save the paper normally lost between documents. for more information, see chapter 2. o use the paper release lever to change the paper path without removing the paper. using the paper release lever, you can easily switch to printing on single sheets without removing the continuous paper loaded on the rear or front (optional) push tractor. you can also easily switch to printing on continuous paper on a different tractor. for more information, see chapter 2. 1-1.eps
getting to know your printer 3 r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ o use the micro adjust feature to adjust the top-of-form and tear-off positions. (see the glossary for explanations of the top-of-form and tear-off positions.) o the micro adjust feature allows you to move the paper forward or backward in 1/180-inch increments so that you can make precise adjustments to the top-of-form and tear-off positions. for more information, see chapter 2. available paper paths your printer provides a variety of paper paths for printing on continuous and single-sheet paper. as described below, paper can be fed into the printer from the top, front, bottom, or rear. you select the paper path that best suits your current printing needs. note: when using continuous paper, the rear push tractor only can be used as standard. to use the tractor in the front push and pull positions, you need to purchase the optional tractor unit. paper release lever 2-1.eps
4 getting to know your printer r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ printing on continuous paper you can choose from three tractor positions (front push, rear push, and pull) and three paper entry slots (front, rear, and bottom) for continuous paper printing. this section helps you determine which paper paths and tractor positions are best for your continuous paper printing needs. see the appropriate sections in chapter 2 for tractor installation and paper loading instructions. using a push tractor if you often need to tear off sheets of continuous paper (for example, if you are printing purchase orders or sales slips), it is best to use a push tractor. this allows you to use the printers tear- off edge to easily tear off printed sheets of continuous paper at the perforation. also, when continuous paper is loaded on a push tractor, you can load single sheets of paper from the paper guide without removing the continuous paper. there are two push tractor positions: front and rear. the tractor can be used only in the rear push position as standard. to use the tractor in the front push position, you need to purchase the optional tractor unit. see the table below for details about the push positions and the corresponding paper-feeding paths. note: the tractor in the rear push position cannot be removed.
getting to know your printer 5 r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ using a pull tractor (optional) if you often print on thick or heavy continuous paper, such as multi part forms or continuous paper with labels, use a tractor in the pull position. the pull tractor provides the best paper jam prevention, and allows you to load continuous paper from the front, rear, or bottom of the printer. however, you cannot use the tear-off feature with the pull tractor. note: if you plan to use a pull tractor, you can purchase the optional pull tractor (c80032 ] ) and install it in the pull position. see chapter 2 for instructions. tractor position description rear push to use this tractor, load paper in the rear slot. note: because thick multi part forms require a straight paper path, load them in the front slot. caution: do not load continuous paper with labels in the rear slot; the labels may come off their backing sheet inside the printer and cause a paper jam. front push to use the front push tractor, you need to purchase the optional tractor unit (c80032 ] ) and install it in the front push position. to use this tractor, load paper in the front slot. if you print on thick paper such as multi part forms or continuous paper with labels, load it in the front paper slot because the paper path from this slot is almost straight. this reduces the chance of paper jams. g2-8aa1.eps g2-8aa4.eps
6 getting to know your printer r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ as shown in the table below, three paper entry slots are available for use with the pull tractor: front, bottom, and rear. paper slot description front if you print on thick paper such as multi part forms or continuous paper with labels, load it using the front paper slot because the paper path from this slot is almost straight. this reduces the chance of paper jams. bottom because the bottom paper slot has the straightest paper path, it is ideal for printing on thick paper, such as multipart forms or continuous paper with labels. note: when loading paper in the bottom slot, be sure to use a printer stand with an opening large enough so that the paper can feed through it without obstruction . rear you can also load continuous paper onto the pull tractor using the rear slot. note: because thick multipart forms require a straight paper path, load them in the front slot. caution: do not load continuous paper with labels in the rear slot; the labels may come off their backing sheet inside the printer and cause a paper jam. g2-8aa1.eps g2-8aa2.eps g2-8aa4.eps
getting to know your printer 7 r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ using the push and pull tractors in combination (optional) to improve continuous paper feeding and reduce paper jams, you can use two tractors at the same time. this is especially helpful for printing on continuous pre-printed forms, multipart forms, or labels, and for printing high-quality graphics. when using two tractors in combination, you can load paper either in the front paper slot onto the front push tractor and the pull tractor, or in the rear paper slot onto the rear push tractor and the pull tractor. note: for more information on using two tractors in a push and pull combination, see page 2-27. combination description rear push and pull to use the rear push tractor with the pull tractor, you need to purchase the optional pull tractor (c80032 ] ) and install it in the pull position. note: because thick multipart forms require a straight paper path, load them in the front slot. caution: do not load continuous paper with labels onto the rear push tractor even when it is used in combination with the pull tractor. if you load continuous paper with labels onto the rear push/pull tractor, the labels may come off their backing sheet inside the printer and cause a paper jam. front push and pull to use the front push tractor with the pull tractor, you need to purchase two optional pull tractors (c80032 [ ). mount the two tractors in the front push and pull positions. g2-8aa4.eps g2-8aa1.eps
8 getting to know your printer r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ printing on single sheets as shown below, your printer has two paper entry slots for printing on single sheets: top and front. when continuous paper is loaded on the front or rear push tractor, you can load single sheets in the top or front slot without removing the continuous paper. this section helps you determine which paper slot best suits your single-sheet printing needs. see chapter 3 for paper loading instructions. loading paper in the top slot you can load ordinary single sheets, single-sheet multipart forms, envelopes, or postcards in the top slot. note: load envelopes only in the top slot. 2-9n.eps
getting to know your printer 9 r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ loading paper in the front slot you can load ordinary single sheets, single-sheet multipart forms, or postcards in the front slot. note: always use the front paper slot to load single-sheet multipart forms that are bound by line glueing only at the side. options your printer comes with everything necessary to print on continuous paper and single sheets using a variety of paper paths. by adding options, such as a cut-sheet feeder, pull tractor unit, or roll paper holder, you can further expand your printers versatility. optional interface cards are also available to supplement your printers built-in parallel interface. for more information on options for your printer, see appendix a, enhancing your printer with options. 2-12.eps
10 getting to know your printer r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ ribbon cartridge your printer uses the following ribbon cartridge: epson black ribbon cartridge s015086 when printing becomes faint, you need to replace the ribbon cartridge. genuine epson ribbon cartridges are designed and manufactured to work properly with your epson printer. they ensure proper operation and long life of the print head and other printer parts. to replace a used ribbon cartridge, follow the instructions under installing or replacing the ribbon cartridge on page 1-6. important safety instructions read all of these instructions and save them for later reference. follow all warnings and instructions marked on the printer. o do not place the printer on an unstable surface or near a radiator or heat source. o place the printer on a flat surface. the printer will not operate properly if it is tilted or at an angle. o do not block or cover the openings in the printers cabinet. do not insert objects through the slots. o use only the type of power source indicated on the printers label. o connect all equipment to properly grounded power outlets. avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. o do not use a damaged or frayed power cord.
getting to know your printer 11 r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ o if you use an extension cord with the printer, make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cords ampere rating. also, make sure the total of all devices plugged into the wall outlet does not exceed the wall outlets ampere rating. o unplug the printer before cleaning, and clean it with a damp cloth only. o do not spill liquid on the printer. o except as specifically explained in this guide, do not attempt to service the printer yourself. o unplug the printer and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; or if the printer does not operate normally or exhibits a distinct change in performance. adjust only those controls that are covered by the operating instructions. o printer parts marked with this symbol may be hot. turn off the printer and let it cool for a few minutes before you touch any printer part marked with this symbol. o if you plan to use the printer in germany, observe the following: to provide adequate short-circuit protection and over- current protection for this printer, the building installation must be protected by a 16 amp circuit breaker. note for german-speaking users: bei anschlu? des druckers an die stromversorgung mu? sichergestellt werden, da? die geb?udeinstallation mit einem 16 a-berstromschalter abgesichert ist. k
12 getting to know your printer r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ print head caution symbol the symbol on the print head indicates that this part may be hot. never touch the print head just after the printer has been used. let the print head cool for a few minutes before touching it. energy star compliance as an e nergy s tar partner, epson has determined that this product meets the e nergy s tar guidelines for energy efficiency. the international e nergy s tar office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation. for united kingdom users use of options epson (uk) limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as original epson products or epson approved products by epson (uk) limited. k
getting to know your printer 13 r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ safety information w warning: this appliance must be earthed. refer to rating plate for voltage and check that the appliance voltage corresponds to the supply voltage. important: the wires in the mains lead fitted to this appliance are coloured in accordance with the following code: green and yellow earth blue neutral brown live if you have to fit a plug: as the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug, please proceed as follows: the green and yellow wire must be connected to the terminal in the plug which is marked with the letter e or the earth symbol ( g ). the blue wire must be connected to the terminal in the plug marked with the letter n. the brown wire must be connected to the terminal in the plug marked with the letter l. if damage occurs to the plug, replace the cord set or consult a qualified electrician. replace fuses only with a fuse of the correct size and rating.
14 getting to know your printer r4c3730 rev. b a5 size intro.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ how to use your manuals this users guide provides detailed information on setting up and using your printer. the quick reference guide that also comes with the printer summarizes basic information on how to use the printer. warnings, cautions, and notes this guide uses the following conventions: w warnings must be followed to avoid bodily injury. c cautions must be observed to avoid damage to your equipment . notes contain important information and useful tips on the operation of your printer.
1 setting up the printer 1-1 r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ chapter 1 setting up the printer unpacking the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 choosing a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 positioning the continuous paper supply . . . . . . . . . . . . . . . . 1-5 installing or replacing the ribbon cartridge . . . . . . . . . . . . . . . . . 1-6 attaching the paper guide and paper separator . . . . . . . . . . . . . . 1-11 plugging in the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 connecting the printer to your computer . . . . . . . . . . . . . . . . . . . 1-14 installing the printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 installing the printer software in windows 95, 98, or nt 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 installing the printer software in windows 3.1 or nt 3.5x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 for dos programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
1-2 setting up the printer r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ unpacking the printer besides this guide, your printer box should include epson printer software disks, a notice sheet, and the following items: note: depending on your printer model, the power cord may be permanently attached to the printer. also, the shape of the power cord plug varies depending on the country in which you bought your printer; be sure the plug you have is the right one for your location. screwdriver ribbon cartridge printer power cord paper separator paper guide new.eps
1 setting up the printer 1-3 r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ c caution: there are several models of the printer designed for different voltages, and it is not possible to adjust the printer for use with another voltage. if the label on the back of the printer does not show the correct voltage for your country, contact your dealer. you must remove all protective materials packed around and inside your printer before you set it up and turn on the power. follow the directions on the notice sheet (packed with the printer) to remove these materials. a screwdriver has been provided for removing the transportation screw. save all packing and protective materials, including the transportation screw and the protective locking clips on the paper tension unit, in case you need to ship the printer in the future. it should always be transported in its original packaging or equivalent materials.
1-4 setting up the printer r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ choosing a place for the printer follow the guidelines below when selecting a location for your printer. o place the printer on a flat, stable surface. the printer will not operate properly if it is tilted or at an angle. o place the printer where you can easily connect it to a network interface cable, if necessary. o leave adequate room around the printer for easy operation and maintenance. o avoid using or storing the printer in places subject to rapid changes in temperature and humidity. also keep it away from direct sunlight, strong light, heat sources, or excessive moisture or dust. o avoid places subject to shocks and vibrations. o place the printer near a wall outlet where you can easily unplug the power cord. note for french-speaking users: placez l'imprimante prs d'une prise de contact o la fiche peut tre dbranche facilement. o avoid electrical outlets controlled by wall switches or automatic timers. an interruption in power can erase information in the memory of your printer or computer. also avoid outlets on the same circuit as large motors or other appliances that can cause voltage fluctuations. o keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
1 setting up the printer 1-5 r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ o use a grounded power outlet; do not use an adapter plug. o make sure the paper path is clear and unobstructed before you print on continuous paper. (see the next section.) if you plan to use a printer stand, follow these guidelines: o use a stand that supports at least 26 kg (57.8 lb). o never use a stand that tilts the printer. the printer should always be kept level. o position your printers power cord and interface cable so they do not interfere with paper feeding. if possible, secure the cables to a leg of the printer stand. positioning the continuous paper supply before using continuous paper, make sure you line up your paper supply with the tractor feeder so the paper feeds smoothly into the printer, as shown below. when using the option when using the option g2-8aaa.eps
1-6 setting up the printer r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ installing or replacing the ribbon cartridge this section describes how to install or replace the ribbon cartridge. the installation and replacement procedures are the same except that you need to remove the used ribbon cartridge before you replace it with a new one. epson recommends using genuine epson ribbon cartridges (s015086). products not manufactured by epson may cause damage to your printer not covered by epsons warranties. w warning: you will need to move the print head by hand to install or replace the ribbon cartridge. if you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. 1. make sure the printer is turned off. the printer is off when the surface of the operate button is even with the button protectors as shown. c caution: moving the print head while the printer is on may damage the printer. 2. if the printer is connected to an electrical outlet, unplug it from the outlet. g1-10a.eps
1 setting up the printer 1-7 r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. lift the printer cover by its back edge and then pull it straight up and off. 4. make sure that the print head is not hot; if it is, let it cool for a few minutes before touching it. then slide the print head to the ribbon installation position (the indented portion of the paper tension unit) by hand. note: when the pull tractor is installed, you can replace the ribbon cartridge when the print head is not in the ribbon installation position. 1-2.eps 1-3-1.eps
1-8 setting up the printer r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 5. if a used cartridge is installed, grasp the cartridge and pull it slightly forward and up; the ribbon guide snaps away from the metal pins behind the print head. properly dispose of the used ribbon cartridge. 6. remove the new ribbon cartridge from the package. remove the separator from the middle of the ribbon cartridge and discard the separator. then turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon. ribbon guide separator ribbon-tightening knob new02.eps 1-4.eps
1 setting up the printer 1-9 r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 7. hold the cartridge with the ribbon-tightening knob up. fit the two front notches of the ribbon cartridge over the small pegs on each side of the printer as shown below. then lay the cartridge flat. 8. make sure that the two rear notches of the cartridge fit over the small pegs on each side of the printer. then gently press down the cartridge until both ends click into place. 1-5a.eps 1-5b.eps
1-10 setting up the printer r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 9. lift the cartridges ribbon guide ( ? ) and insert it firmly over the metal pins behind the print head ( - ). make sure the ribbon is not twisted or creased and that it is in place behind the print head. then press down the guide until it clicks into place. 10. turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon, as shown above. then slide the print head from side to side to make sure it moves smoothly. ribbon guide ribbon-tightening knob 1-6su.eps 1-7.eps
1 setting up the printer 1-11 r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 11. replace the printer cover by first inserting the front tabs into the slots on the printer and then lowering the cover until it clicks into place. attaching the paper guide and paper separator to install the paper guide and paper separator, follow these steps: 1. turn over the paper guide and insert the paper separators tabs into the slots on the paper guide. paper separator paper guide 1-8.eps 1-9n.eps
1-12 setting up the printer r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 2. make sure the paper guide cover is open as shown below. attach the paper guide by sliding the slots on the bottom of the paper guide over the pegs behind the paper tension unit. 3. close the paper guide cover. paper tension unit paper guide cover 1-9.eps 1-11.eps
1 setting up the printer 1-13 r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ plugging in the printer 1. make sure the printer is turned off. the printer is off when the surface of the operate button is even with the button protectors as shown below. 2. check the label on the back of the printer to make sure its voltage matches that of your electrical outlet. also make sure the plug on your printers power cord matches your electrical outlet. c caution: it is not possible to change the printers voltage. if the rated voltage and your outlet voltage do not match, contact your dealer for assistance. do not plug in the power cord. 3. if the power cord is not attached to the printer, plug the appropriate end into the ac inlet on the back of the printer. 4. plug the power cord into a properly grounded electrical outlet. g1-10.eps
1-14 setting up the printer r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ connecting the printer to your computer to connect your computer to your printers built-in parallel interface, you need a shielded, twisted-pair, parallel cable with a d-sub, 25-pin, male connector for your computer and a 36-pin centronics?-compatible connector for the printer. if your computer requires a different type of printer interface, you should be able to use one of the optional interfaces described on page a-3. follow the steps below to connect the printer to your computer using the built-in parallel interface. 1. make sure both the printer and computer are turned off. the printer is off when the surface of the operate button is even with the button protectors. 2. plug the cable connector securely into the printers interface connector, and squeeze the wire clips together until they lock in place on both sides of the connector. 1-16.eps
1 setting up the printer 1-15 r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. if your cable has a ground wire, connect it to the printers ground connector as shown below. 4. plug the other end of the cable into the computer. (if the cable has a ground wire at the computer end, attach it to the ground connector at the back of the computer.) after you connect the printer to your computer, install the printer software as described in the next section. installing the printer software after you connect the printer to your computer, you need to install the software included on the epson printer software cd- rom shipped with your printer. your printer software includes: o printer driver the printer driver is the software that runs, or "drives," your printer. with it, you can make printer settings such as print quality, resolution, and paper size. o epson status monitor 2 (windows 95/98 only) the epson status monitor 2 notifies you of printer errors and displays printer status information. o epson remote! (a dos-based printer setup utility) the epson remote! utility allows you to easily change the printers default settings from the computer screen. to use the epson remote! utility with dos, see page 4-22 g1-12-2.eps
1-16 setting up the printer r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ to install the printer software, see "installing the printer software in windows 95, 98, or nt4.0" or "installing the printer software in windows 3.1 or nt3.5x" below. if you are using dos, see for dos programs on page 1-18. installing the printer software in windows 95, 98, or nt 4.0 follows the steps below to install the printer software for windows 95, 98, or nt 4.0. note: o installing the printer software for windows nt ? 4.0 may require network administration privileges. ask your network administrator for more information. o if you wish to make a diskestte version of the printer software on your cd-rom, insert the cd and run epsetup program. in the dialog box that appears, click the driver disk creation utility button and follow the on-screen instructions. o if you are using the diskeette version of the epson software, make a backup copy of the epson printer software disk or disks before you begin installation. 1. insert the printer software cd-rom shipped with your printer in the cd-rom drive. the install dialog box appears. (if you are using diskesttes, insert the diskette in a disk drive, then double-click the drive icon and double-click the setup.exe icon.) 2. click install to start the printer software installation. note: o if the new hardware found screen or any other wizard appears when you turn on your computer, click cancel and follow the steps above. o installation time varies depending on your computer.
1 setting up the printer 1-17 r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ for information on opening and using the software, see "using the printer software" in chapter 4. also see "using epson status monitor 2" in chapter 6. installing the printer software in windows 3.1 or nt 3.5x follows the steps below to install the printer software for windows 3.1 or nt 3.5x. note: installing the printer software for windows nt 3.5x may require network administration privileges. ask your network administrator for more information. 1. make sure windows is running and the program manager window is open. 2. insert the printer software cd-rom shipped with your printer in the cd-rom drive. (if you are using diskettes, insert it in a disk drive.) 3. choose run from the file menu. you see the run dialog box. in the command line box, type d:setup , (if your cd-rom drive has a drive letter other than "d" or if you are using a diskette substitute the appropriate drive letter.) then click ok . o if you wish to make a diskette version of the printer software on your cd-rom, type epsetup instead of setup . in the dialog box that appears, click the driver disk creation utility button and follow the on-screen instructions. 31run.tif
1-18 setting up the printer r4c3730 rev. b a5 size chap1.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 4. the installation program begins copying the printer software files. 5. when the installation is complete, click ok to exit the installation program. the installation program automatically selects the lq-2080 as the default printer for windows applications. for information on opening and using the software, see "using the printer software" in chapter 4. for dos programs to control the printer from dos application programs, you need to select the printer you are using or another available printer from the printer list of your application. choose the epson lq-2080 printer at the appropriate step in the setup or installation procedure of your dos application program. if the list in your application does not include the lq-2080 printer, choose the first available printer from this list: lq-2180 lq-2170/lq-2070 lq-1070/1070+ lq-870/1170 lq-850+/1050+ lq-850/1050 lq-510/550/1010 lq-200 lq-500 lq-860+/1060+ lq-2550 lq-2500 lq-800/1000 lq-1500 note: if your application does not list a suitable alternative, contact the software manufacturer to see if an update is available.
2 printing on continuous paper 2-1 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ chapter 2 printing on continuous paper setting the paper release lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 setting the paper thickness lever . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 using the rear push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 loading paper onto the rear push tractor. . . . . . . . . . . . . . . . 2-5 removing the printed document from the rear push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 using the front push tractor (optional) . . . . . . . . . . . . . . . . . . . . . 2-10 installing the tractor in the front push position . . . . . . . . . . . 2-10 loading paper onto the front push tractor . . . . . . . . . . . . . . . 2-12 removing the printed document from the front push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 removing the front push tractor . . . . . . . . . . . . . . . . . . . . . . . 2-17 using the tractor in the pull position (optional) . . . . . . . . . . . . . . 2-18 installing the tractor in the pull position . . . . . . . . . . . . . . . . 2-19 loading paper onto the pull tractor . . . . . . . . . . . . . . . . . . . . 2-21 removing paper from the pull tractor . . . . . . . . . . . . . . . . . . 2-27 using two tractors in a push and pull combination . . . . . . . 2-27 removing the pull tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30 loading multipart forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-32 loading continuous paper with labels . . . . . . . . . . . . . . . . . . . . . 2-32 removing continuous paper with labels . . . . . . . . . . . . . . . . 2-34 switching between printing on continuous paper and printing on single sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-35 switching to printing on single sheets . . . . . . . . . . . . . . . . . . 2-35 switching to printing on continuous paper . . . . . . . . . . . . . . 2-36 adjusting the top-of-form position. . . . . . . . . . . . . . . . . . . . . . . . . 2-37 advancing the paper to the tear-off edge . . . . . . . . . . . . . . . . . . . 2-40 using the tear off/bin button . . . . . . . . . . . . . . . . . . . . . . . . . 2-40 advancing paper to the tear-off position automatically . . . 2-41 adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . 2-41
2-2 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ setting the paper release lever you can load paper in the printer from various paper sources, such as the rear push tractor or the paper guide. you set the paper release lever to indicate the paper source you want to use. the table below describes each paper release lever position. note: to decide which paper source and paper path best suits your printing needs, see available paper paths on page -3. paper release lever position description single-sheet position for loading single-sheet paper from the top or front slot. for information on loading single sheets, see chapter 3. rear push tractor position for loading continuous paper from the tractor installed in the rear push position. also set the lever to this position when using the rear push and pull tractors in combination. front push tractor position for loading continuous paper from the optional tractor installed in the front push position. also set the lever to this position when using the front push and pull tractors in combination. paper release lever 2-2g 2-4g 2-3g 2-5g g2-8aaa.eps
2 printing on continuous paper 2-3 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ note: by installing the optional tractor in the front push position, you can load two different types of continuous paper onto the front and rear push tractors, and easily switch between them using the paper release lever. before moving the paper release lever, always press the load/eject button to feed the paper in the paper path backward to the standby position. setting the paper thickness lever setting the paper thickness lever allows the printer to accommodate various thicknesses of paper. the paper thickness lever is located under the printer cover. you can select one of nine positions identified by the scale next to the lever. pull tractor position for loading continuous paper from the optional tractor installed on top of the printer in the pull position. when the tractor is in the pull position, you can load paper in the front, rear, or bottom slot. paper release lever position description 0 1 - 1 3 2 4 5 6 7 paper thickness lever 2-5g.eps 2-38n.eps
2-4 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ use the following table to set the paper thickness lever to match the thickness of your paper. note: o if the printed image is smeared, you may need to set the paper thickness lever one position higher to improve print quality. o if the printed image is faint or has many gaps, you may need to set the paper thickness lever one position lower to improve print quality. paper type* lever position ordinary continuous paper 0 thin paper -1 or 0 carbonless multipart forms with:** 2 parts (original + 1 copy) 3 parts (original + 2 copies) 4 parts (original + 3 copies) 5 parts (original + 4 copies) 1 2 3 5 continuous paper with labels*** 2 * see appendix c for complete paper specifications. ** it is recommended that multi-part forms be used with the optional tractor unit installed in the front push or pull position. *** continuous paper with labels cannot be used with the rear push tractor. to use them, install the optional tractor unit in the front push or pull position.
2 printing on continuous paper 2-5 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ using the rear push tractor to use the rear push tractor, load continuous paper in the rear slot. for information on when to use the rear push tractor, see available paper paths on page -3. loading paper onto the rear push tractor if a tractor is installed in the pull position, you need to remove it and install the paper tension unit as described on page 2-31 before using the rear push tractor. note: to avoid paper jams, it is best to load thick multipart forms using the front or bottom slot and the pull or front push tractor (optional). c caution: do not load continuous paper with labels in the rear paper slot; the labels may come off their backing sheet inside the printer and cause a paper jam. to load paper onto the rear push tractor, follow these steps: 1. open the paper guide cover and remove the paper guide.
2-6 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 2. set the paper release lever to the rear push tractor position. also set the paper thickness lever (located under the printer cover) to the proper position for your papers thickness. 3. release the left and right sprockets by pulling the sprocket lock levers forward. front of the printer
2 printing on continuous paper 2-7 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 4. slide the left sprocket to the left margin of the paper using the scale on the printer. (printing starts at the 0 mark.) then push the lever back to lock it in place. note: see paper alignment and printable area in appendix c for more information on the left margin position. 5. slide the right sprocket to match the width of your paper, but do not lock it. move the paper support midway between the two sprockets as shown above. 6. open both sprocket covers. make sure your paper has a clean, straight edge and fit the first four holes of the paper, printable side down, over the tractor pins. then close the sprocket covers. 7. slide the right sprocket to remove any slack in the paper; then lock it in place by pushing the sprocket lock down. front of the printer front of the printer g3-19.eps
2-8 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 8. attach the paper guide as described on page 1-11. 9. slide the edge guides to the middle of the paper guide. then close the paper guide cover. note: always close the printer cover before printing. the printer does not print when the cover is open. 10. make sure the printer is on. you may need to check and change the printer driver settings as described in chapter 4. when the printer receives data, it automatically loads the paper and starts printing. the printed pages are fed over the paper guide toward the back of the printer. 11. after you finish printing, follow the steps in the next section to tear off your printed document. if the first printed line on your page appears too high or low, you can fix this using the micro adjust feature. see adjusting the top-of-form position on page 2-37. c caution: never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. 2-10.eps
2 printing on continuous paper 2-9 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ removing the printed document from the rear push tractor to remove the printed document, follow these steps: 1. make sure the tear off/bin lights are flashing. (this indicates your paper is at the current tear-off position). you may need to press the tear off/bin button to advance the paper to the tear-off position. 2. open the paper guide cover, and tear off the printed document using the tear-off edge of the printer. note: if your papers perforation is not properly aligned with the tear-off edge, you can adjust the tear-off position using the micro adjust feature. see adjusting the tear-off position on page 2-41. c caution: never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. 3. close the paper guide cover. when you resume printing, the printer automatically feeds the paper back to the top-of-form position and starts printing. 2-20.eps 2-17.eps
2-10 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ to remove the remaining paper from the printer, press the load/ eject button to feed the paper backward to the standby position. (see the glossary for an explanation of the standby position.) then open the sprocket covers of the tractor and remove the paper. c caution: always tear off your printed document before you press the load/eject button. reverse feeding several pages at a time may cause a paper jam. using the front push tractor (optional) to use the front push tractor, you need to purchase the optional tractor unit and install it in the front push position. slot. for information on when to use the front push tractor, see available paper paths on page -3. note: the tractor is installed in the rear push position only when the printer is shipped. for the front push tractor, purchase the optional tractor unit (c80032 [ ). installing the tractor in the front push position if a tractor is installed in the front push position, skip to loading paper onto the front push tractor on the next page. if a tractor is installed in the pull position, you need to remove it and install the paper tension unit as described on page 2-31 before using the front push tractor. to install the tractor in the front push position, follow these steps: 1. make sure the printer is turned off. 2-20a.eps 2-21.eps
2 printing on continuous paper 2-11 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 2. open the front paper guide by pulling the tab at the center of the guide. then remove the guide by grasping both sides and pulling it straight out of the printer. 3. insert the tractor into the printers mounting slots and press down both ends of the tractor to make sure that it is firmly seated. you are now ready to load continuous paper onto the front push tractor as described in the next section. to remove the tractor, see page 2-17. tab 2-22.eps 2-23.eps
2-12 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ loading paper onto the front push tractor to load paper onto the front push tractor, follow these steps: 1. open the front paper guide by pulling the tab at the center of the guide. then remove the guide by grasping both sides and pulling it straight out of the printer. check that the tractor is installed in the front push position. 2. set the paper release lever to the front push tractor position. also set the paper thickness lever (located under the printer cover) to the proper position for your papers thickness. 2-24.eps 2-24a.eps
2 printing on continuous paper 2-13 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. release the left and right sprockets by pushing the sprocket lock levers backward. 4. slide the left sprocket to the left margin of your paper using the arrow mark inside the printer. (printing starts at the arrow mark.) then pull the lever forward to lock it in place. note: see paper alignment and printable area in appendix c for more information on the left margin position. 2-35a.eps
2-14 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 5. slide the right sprocket to match the width of your paper, but do not lock it. move the paper support midway between the two sprockets as shown above. 6. open both sprocket covers. make sure your paper has a clean, straight edge and fit the first four holes of the paper, printable side up, over the tractor pins. then close the sprocket covers. 7. slide the right sprocket to remove any slack in the paper; then lock it in place by pushing the sprocket lock down. 8. attach the front paper guide by sliding it along the printers mounting slots as shown below. then close the front paper guide. 1-1.eps
2 printing on continuous paper 2-15 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 9. slide the edge guides to the middle of the top paper guide. make sure that the printer cover and the paper guide cover are closed. note: always close the printer cover before printing. 10. make sure the printer is on. you may need to check and change the printer driver settings as described in chapter 4. when the printer receives data, it automatically loads the paper and starts printing. the printed pages are fed over the paper guide toward the back of the printer. 11. after you finish printing, follow the steps in the next section to tear off your printed document. if the first printed line on your page appears too high or low, you can fix this using the micro adjust feature. see adjusting the top-of-form position on page 2-37. 2-17nn.eps 2-16b.eps
2-16 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ c caution: never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. removing the printed document from the front push tractor to remove the printed document, follow these steps: 1. make sure the tear/off bin lights are flashing. (this indicates your paper is at the current tear-off position.) you may need to press the tear off/bin button to advance the paper to the tear-off position. 2. open the paper guide cover, and tear off the printed document using the tear-off edge of the printer. note: if your papers perforation is not properly aligned with the tear-off edge, you can adjust the tear-off position using the micro adjust feature. see adjusting the tear-off position on page 2-41. c caution: never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. c.eps
2 printing on continuous paper 2-17 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. close the paper guide cover. when you resume printing, the printer automatically feeds the paper back to the top-of-form position and starts printing. to remove the remaining paper from the printer, press the load/ eject button to feed the paper backward to the standby position. (see the glossary for an explanation of the standby position.) then open the sprocket covers of the tractor and remove the paper. c caution: always tear off your printed document before you press the load/eject button. reverse feeding several pages at a time may cause a paper jam. removing the front push tractor to remove the tractor from the front push position, follow these steps: 1. remove any paper from the tractor as described in the previous section. 2. turn off the printer. 3. open the front paper guide by pulling the tab at the center of the guide. then remove the guide by grasping both sides and pulling it straight out of the printer. 2-26.eps 2-27.eps
2-18 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 4. press the tractors lock tabs, tilt the tractor up, and lift it out of the printer. 5. replace the front paper guide by sliding it along the printers mounting slots until it locks in place. then close the front paper guide. using the tractor in the pull position (optional) using the tractor in the pull position is ideal for printing on thick and heavy continuous paper, such as multipart forms or continuous paper with labels. however, you cannot use the tear- off feature with the pull tractor. 2-28.eps 2-29.eps
2 printing on continuous paper 2-19 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ because thick paper requires a straight paper path to avoid paper jams, it is best to load paper in the front or bottom slot when using the pull tractor. you can also load paper onto the pull tractor from the rear slot. however, doing so is not recommended because the paper path from the rear slot is curved. c caution: do not load continuous paper with labels in the rear paper slot; the labels may come off their backing sheet inside the printer and cause a paper jam. to further reduce the chance of paper jams and improve the performance of continuous paper, you can use two tractors in combination. when using this printing method, you load your paper onto both the front push tractor and the pull tractor, or both the rear push tractor and the pull tractor. see using two tractors in a push and pull combination on page 2-27. installing the tractor in the pull position to install a tractor in the pull position, you must install the optional pull tractor (c80032 ] ). note: the tractor in the rear push position cannot be removed. to install a tractor in the pull position, follow these steps: 1. make sure the printer is turned off. lift the printer cover up and off the printer. 2-29a.eps 2-35c.eps
2-20 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 2. push up the tabs on each side of the paper tension unit and lift the unit up and off the printer. store the paper tension unit in a safe place. 3. lower the tractor into the printers mounting slots and press down both ends of the tractor to make sure that it is firmly seated. p3-9.eps
2 printing on continuous paper 2-21 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ you are now ready to load continuous paper onto the pull tractor as described in the next section. to remove the pull tractor, see page 2-30. loading paper onto the pull tractor when using the pull tractor, load continuous paper in the front or bottom slot, if possible; loading paper in the rear slot may increase the chance of a paper jam. c caution: do not load continuous paper with labels in the rear paper slot; the labels may come off their backing sheet inside the printer and cause a paper jam. to load paper onto the pull tractor, follow these steps: 1. make sure the printer is turned off, and the printer cover is removed. also check that a tractor is installed in the pull position. 2. slide the edge guides to the middle of the paper guide. 3. set the paper release lever to the pull tractor position. also set the paper thickness lever to the proper position for your papers thickness.
2-22 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 4. release the left and right sprockets by pulling the sprocket lock levers forward. 5. slide the left sprocket to the left margin of the paper using the scale on the paper guide as a guide. (printing starts at the arrow mark.) then push the lever back to lock it in place. note: see paper alignment and printable area in appendix c for more information on the left margin position. 2-18nn.eps
2 printing on continuous paper 2-23 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 6. slide the right sprocket to match the width of your paper, but do not lock it. move the paper support midway between the two sprockets as shown above. then open both sprocket covers. 7. make sure your paper has a clean, straight edge. 2-19nn.eps
2-24 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 8. insert the paper into the front, bottom, or rear paper slot as described below until it emerges between the platen and the ribbon guide. then pull up the paper until the perforation between the first and second pages is even with the top of the printers ribbon. 9. fit four holes of the paper over the tractor pins on both sprockets. then close the sprocket covers. 10. slide the right sprocket to remove any slack in the paper; then lock it in place by pushing the sprocket lock down. before you load paper in the front slot, remove the front paper guide. then load paper printable side up. load paper in the bottom slot printable side up (forward). before you load paper in the rear slot, remove the paper guide. then load paper in the rear slot printable side down. 2-31.eps 2-32a.eps
2 printing on continuous paper 2-25 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 11. if you use the front slot, attach the front paper guide with the continuous paper positioned as shown below. then close it. if you use the rear slot, replace the paper guide and make sure the edge guides are together in the middle of the paper guide. 12. turn on the printer. 13. remove any slack in the paper and adjust the top-of-form position (the position where the printer will start printing) by pressing the lf/ff button or using the micro adjust feature. (to use the micro adjust feature, see adjusting the top-of- form position on page 2-37.) the printer will start printing at the current position without advancing the paper. c caution: o never use the knob to remove slack in the paper or to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. o always remove any slack from the paper; otherwise print quality may be reduced. 2-33a.eps
2-26 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 14. attach the printer cover and close the paper guide cover. note: always close the printer cover before printing. the printer does not print when the cover is open. 15. you may need to check and change the printer driver settings as described in chapter 4. then send a print job to the printer. the printer starts printing from the current position without advancing the paper. the printed pages are fed over the paper guide toward the back of the printer. 16. after you finish printing, open the paper guide cover; then tear off the printed document at the perforation nearest the paper exit slot. 2-34a.eps 2-34b.eps 2-34c.eps
2 printing on continuous paper 2-27 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ removing paper from the pull tractor 1. after you finish printing, tear off the fresh supply of paper at the perforation nearest the paper entry slot. 2. hold down the lf/ff button to eject the paper from the printer. using two tractors in a push and pull combination to improve continuous paper feeding and reduce paper jams, you can use two tractors at the same time. when using two tractors in combination, you can load paper in the front paper slot onto both the front push tractor and the pull tractor, or in the rear paper slot onto both the rear push tractor and the pull tractor. to use the rear push tractor with the pull tractor, you need to purchase the optional pull tractor (c80032 ] ). to use the front push tractor and pull tractor, you need to purchase two optional pull tractors (c80032 ] ). install the optional pull tractor as described in installing the tractor in the pull position on page 2-19 and installing the tractor in the front push position on page 2-10. note: the tractor in the rear push position cannot be removed. g3-19-aa.eps
2-28 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ to load paper onto two tractors, follow these steps: 1. remove the printer cover and paper guide. 2. make sure one tractor is in the front or rear push position and one tractor is in the pull position. set the paper release lever to either the front push or rear push tractor position, depending on which push tractor you are using. also, set the paper thickness lever to the proper position for your papers thickness. 3. load paper onto the front or rear push tractor as described earlier in this chapter. 4. turn on the printer. press the load/eject button to advance the paper to the top-of-form position. then press the lf/ff button until the perforation between the first and second pages is even with the top of the printers ribbon. c caution: never use the knob to move the paper; this may damage the printer or cause it to lose the top-of-form position. 5. attach the paper to the pull tractors sprockets as described in loading paper onto the pull tractor on page 2-21. 6. set the paper release lever to the pull tractor position. then remove any slack in the paper between the push and pull tractors using the micro adjust feature (described on page 2-37) if necessary. 7. move the paper release lever back to the push tractor position you set in step 2. 8. adjust the top-of-form position (the position where the printer will start printing) using the micro adjust feature. see adjusting the top-of-form position on page 2-37. the printer will start printing at the current position without advancing the paper.
2 printing on continuous paper 2-29 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ c caution o never use the knob to remove slack in the paper or to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. o always remove any slack from the paper; otherwise print quality may be reduced. 9. attach the paper guide. then slide the edge guides to the middle of the paper guide. 10. attach the printer cover and close the paper guide cover. note: always close the printer cover before printing. the printer does not print when the cover is open. 11. you may need to check and change the printer driver settings as described in chapter 4. then send a print job to the printer. the printer starts printing from the current position without advancing the paper. the printed pages are fed over the paper guide toward the back of the printer. 12. after you finish printing, open the paper guide cover; then tear off the printed document at the perforation nearest the paper exit slot. to remove the paper from the tractors, follow the steps under removing paper from the pull tractor on page 2-27. g05-1.eps
2-30 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ removing the pull tractor to remove the tractor from the pull position, follow these steps: 1. remove any paper loaded on the pull tractor as described on page 2-27. 2. turn off the printer. then remove the printer cover and lift the paper guide up and off the printer. 3. press the tractors lock tabs, tilt the tractor toward you, and lift it off the printer. 4. store the tractor in a safe place, or install it in the front push position as described on page 2-10.
2 printing on continuous paper 2-31 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 5. to replace the paper tension unit, lower it onto the printers mounting pegs. then press down both ends of the unit until it clicks into place. 6. replace the paper guide and printer cover. then close the paper guide cover.
2-32 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ loading multipart forms you can use carbonless multipart forms of up to five parts (four copies in addition to the original). make sure you set the paper thickness lever to the proper position based on the number of layers in your form. for best results with thick paper such as multipart forms, select a straight or almost straight paper path. it is best to load multipart forms using: o the front slot and the front push tractor (optional) o the front or bottom slot and the pull tractor (optional) except for setting the paper thickness lever, you load multipart forms the same way you load ordinary continuous paper. for details, see the sections on loading continuous paper earlier in this chapter. note: o be sure your multipart forms do not exceed 0.39 mm (0.015 in.) in thickness for the printable area and 0.9 mm (0.035 in.) for the perforated edges. o use multipart forms only under normal temperature and humidity conditions, as follows: temperature 15 to 25c (59 to 77f) humidity 30 to 60% rh o do not load paper that is damaged, curled, or wrinkled. loading continuous paper with labels when printing on labels, use only the type of labels that are mounted on continuous backing sheets with sprocket holes for use with a tractor feeder. do not try to print on single sheets with labels because the printer may not feed labels on a shiny backing sheet properly. 2-35ac.eps
2 printing on continuous paper 2-33 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ thick paper, such as continuous paper with labels, requires a straight or almost straight paper path. you can load labels in the front (push tractor or pull tractor) or bottom (pull tractor) paper slot; however, for best results, use the tractor in the pull position and load paper in the front or bottom paper slot. you load labels the same way you load ordinary continuous paper, except you must set the paper thickness lever to 2 before printing on labels. see loading paper onto the pull tractor on page 2-21 for more information. c caution: o do not load continuous paper with labels in the rear paper slot because the paper path from the rear slot is curved; labels may come off their backing sheet inside the printer and cause a paper jam. o never use the tear-off feature (by pressing the tear off/bin button or turning on the auto tear-off mode as described in about your printers default settings in chapter 5) to feed continuous paper with labels backward; they may come off their backing sheet and jam the printer. o because labels are sensitive to temperature and humidity, use them only under normal operating conditions, as follows: temperature 15 to 25c (59 to 77f) humidity 30 to 60% rh o do not load continuous paper with labels that is damaged, curled, or wrinkled. o do not leave labels loaded in the printer between jobs; they may curl around the platen and jam when you resume printing. g3-17-3.eps g1-9-1.eps
2-34 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ removing continuous paper with labels to avoid peeling labels off the backing sheet and jamming the printer, follow the steps below when you remove continuous paper with labels from the printer. 1. after you finish printing, tear off the fresh supply of continuous labels at the perforation nearest the paper entry slot. 2. hold down the lf/ff button to eject the remaining labels from the printer. c caution: never press the load/eject or tear off/bin button. when fed backward, labels can easily come off the backing sheet and cause a paper jam.
2 printing on continuous paper 2-35 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ switching between printing on continuous paper and printing on single sheets you can easily switch back and forth between printing on continuous paper with a push tractor and printing on single sheets without having to remove or reload paper. switching to printing on single sheets to switch from printing on continuous paper with the rear or front push tractor to printing on single sheets, follow the steps below. note: o if continuous paper with labels is loaded in the printer, remove it before switching to single-sheet printing. see removing continuous paper with labels on page 2-34. o if a tractor is in the pull position, remove any continuous paper from it before switching to single-sheet printing. see removing paper from the pull tractor on page 2-27. 1. if any printed pages of continuous paper remain in the printer, press the tear off/bin button to advance the printed pages to the tear-off position, and then tear them off. c caution: o tear off your printed document before you press the load/eject button in the next step. reverse feeding several pages at a time may cause a paper jam. o never use the knob to eject paper while the printer is on; this may damage the printer or cause it to lose the tear- off position.
2-36 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 2. press the load/eject button to feed the continuous paper backward to the standby position. the paper is still attached to the push tractor but is no longer in the paper path. 3. load single sheets in the top or front paper guide as described in chapter 3. switching to printing on continuous paper to switch from printing on single sheets to printing on continuous paper with the front or rear push tractor, follow these steps: 1. if a single sheet remains in the printer, press the load/eject button to eject it. c caution: never use the knob to eject paper while the printer is on; this may damage the printer or cause it to lose the top-of-form position. 2. make sure that the tractor is installed in the front or rear push position which you plan to use. to install the tractor in the front position, see page 2-10. 3. load continuous paper onto the front or rear push tractor as described earlier in this chapter. the printer loads your continuous paper automatically when you begin printing.
2 printing on continuous paper 2-37 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ adjusting the top-of-form position the top-of-form position is the position on the page where the printer will start printing. if your printing appears too high or low on the page, you can use the micro adjust feature to adjust the top- of-form position as described below. c caution: never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. note: o your top-of-form position setting remains in effect until you change it, even if you turn off the printer. o the top margin setting made in some application software overrides the top-of-form position setting you make with the micro adjust feature. if necessary, adjust the top-of-form position using your software. 1. make sure the printer is turned on. 2. if necessary, load paper as described earlier in this chapter. if you load paper onto a push tractor, press the load/eject button to advance the paper to the current top-of-form position. 3. lift the printer cover up and off the printer. 4. hold down the pause button for about three seconds. the pause light starts flashing and the printer enters the micro adjust mode. 3-6anew.eps
2-38 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 5. press the lf/ff d button to move the top-of-form position up on the page, or press the load/eject u button to move the top-of-form position down on the page. c caution : never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. note: o the printer has a minimum and a maximum top-of-form position. if you try to adjust it beyond these limits, the printer beeps and stops moving the paper. o when the paper reaches the default top-of-form position, the printer also beeps and stops moving the paper briefly. you can use the default setting as a reference point when adjusting the top-of-form position. plastic ribbon cover new14.eps
2 printing on continuous paper 2-39 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ to adjust the top-of-form position for continuous paper loaded on the pull tractor, see the following example: first mark a point 6.5 mm (0.26 in.) above the papers perforation; then position the paper so that the mark is even with the top edge of the plastic ribbon cover. this gives you an 8.5 mm (0.33 in.) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 in.) below the perforation. if you mark a point 5.5 mm (0.22 in.) above the perforation, you get a 9.5 mm (0.37 in.) margin on the next page. 6. after you set the top-of-form position, press the pause button to exit micro adjust mode.
2-40 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ advancing the paper to the tear-off edge if you use the front or rear push tractor, you can use the tear-off feature to advance your continuous paper to the printers tear-off edge when you finish printing. you can then easily tear off the printed document. when you resume printing, the printer automatically feeds the paper back to the top-of-form position so that you can save the paper normally lost between documents. as described below, you can use the tear-off feature in two ways: manually by pressing the printers tear off/bin button, or automatically by turning on the auto tear-off mode. if the perforation between pages is not aligned with the tear-off edge, you can adjust the position of the perforation using the micro adjust feature. see adjusting the top-of-form position on page 2-37. c caution: never use the tear-off feature (by pressing the tear off/bin button or turning on the auto tear-off mode as described below) to feed continuous paper with labels backward; they may come off their backing sheet and jam the printer. using the tear off/bin button after the printer finishes printing your document, check that the tear off/bin lights are not flashing. then press the tear off/bin button. the printer advances the paper to the tear-off edge. note: if the tear off/bin lights are flashing, the paper is in the tear-off position. if you press the tear off/bin button, the printer feeds your paper to the next top-of-form position.
2 printing on continuous paper 2-41 r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ advancing paper to the tear-off position automatically to automatically advance your printed documents to the tear-off position, you need to turn on the auto tear-off mode and select the appropriate page length for continuous paper in the default- setting mode. for instructions, see about your printers default settings on page 5-4. when auto tear-off is on, the printer automatically advances the paper to the tear-off position whenever it receives a full page of data or a form feed command followed by no more data. adjusting the tear-off position if your papers perforation is not aligned with the tear-off edge, you can use the micro adjust feature to move the perforation to the tear-off position. follow the steps below. c caution: never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. note: your tear-off position setting remains in effect until you change it, even if you turn off the printer. 1. make sure the tear off/bin lights are flashing (the paper is at the current tear-off position). you may need to press the tear off/bin button to advance the paper to the tear-off position. 2. open the paper guide cover. 3. hold down the pause button for about three seconds. the pause light begins flashing and the printer enters the micro adjust mode. 3-6bnew.eps
2-42 printing on continuous paper r4c3730 rev. b a5 size chap2.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 4. press the lf/ff d button to feed the paper backward, or press the load/eject u button to feed the paper forward, until the paper perforation is aligned with the tear-off edge. note: the printer has a minimum and a maximum tear-off position. if you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper. 5. after you set the tear-off position, press the pause button to turn off micro adjust mode. 6. tear off the printed pages. when you resume printing, the printer automatically feeds the paper back to the top-of-form position and begins printing. tear-off edge
3 printing on single sheets 3-1 r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ chapter 3 printing on single sheets using single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 available paper types and paper slots . . . . . . . . . . . . . . . . . . 3-2 loading single-sheet multipart forms . . . . . . . . . . . . . . . . . . . 3-4 loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 loading postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 loading single sheets in the top paper slot . . . . . . . . . . . . . . . . . . 3-8 loading single sheets in the front paper slot . . . . . . . . . . . . . . . . 3-10
3-2 printing on single sheets r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ using single sheets available paper types and paper slots as shown below, you can load single-sheet paper one sheet at a time using the paper guide on top of the printer or the front paper guide. you can print on ordinary single sheets, single-sheet multipart forms, postcards, and envelopes. your single-sheet paper may be from 100 to 420 mm (3.9 to 16.5 in.) wide. note: o to load a stack of single-sheet paper, use the optional cut-sheet feeder. see appendix a, enhancing your printer with options. o for detailed specifications on the types of single-sheet paper you can use, see appendix c. top paper slot front paper slot 2-9n.eps 2-12.eps
3 printing on single sheets 3-3 r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ the table below shows the types of paper you can load in the top and front paper slots and the paper thickness lever settings for each paper type. for more information on the paper thickness lever, see page 2-3. note: o if the printed image is smeared, you may need to set the paper thickness lever one position higher to improve print quality. o if the printed image is faint or has many gaps, you may need to set the paper thickness lever one position lower to improve print quality. o do not load paper that is damaged, curled, or has been folded. paper type available paper slots paper thickness lever position ordinary single-sheet paper top and front -1 or 0 multipart forms (carbonless) 2 parts (original + 1 copy) 3 parts (original + 2 copies) 4 parts (original + 3 copies) 5 parts (original + 4 copies) top and front 1 2 3 5 postcards top and front 2 envelopes top 2 to 6
3-4 printing on single sheets r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ loading single-sheet multipart forms you can load single-sheet multipart forms one at a time in the top or front paper slot as described in loading single sheets in the top paper slot (on page 3-8) or loading single sheets in the front paper slot, (on page 3-10). also follow these guidelines: o use only carbonless multipart forms bound as shown below. o you can use the top or front paper slot to load single-sheet multipart forms that are bound at the top. insert this type of form in the top slot with the bound edge first and the printable side down, as shown below. bound only at the top by line glueing bound only at the side by line glueing printable side down new04.eps new06.eps new03.eps
3 printing on single sheets 3-5 r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ insert this type of form in the front slot with the bound edge first and the printable side up, as shown below. o you can load single-sheet multipart forms bound at the side only in the front slot. insert this type of form in the front slot with the top edge first and the printable side up, as shown below. o before printing, set the paper thickness lever (located under the printer cover) to the proper position for your paper. see the table on page 3-3. o be sure your multipart forms do not exceed 0.39 mm (0.015 in.) in thickness. o use multipart forms only under normal temperature and humidity conditions, as follows: temperature 15 to 25c (59 to 77f) humidity 30 to 60% rh printable side up printable side up new05.eps new07.eps
3-6 printing on single sheets r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ loading envelopes you can load envelopes only in the top paper slot as described in loading single sheets in the top paper slot on page 3-8. also follow these guidelines: o load envelopes one at a time in the top slot, with the flap edge first and the flap side up. o set the paper thickness lever (located under the printer cover) to position 2 to 6 to match the thickness of the envelope. o before printing, turn on the card mode by pressing the tear off/bin button until both tear off/bin lights are on. after you finish printing on envelopes, press the tear off/ bin button once to exit the card mode. (bin 1 is selected.) o do not use envelopes that are curled or folded. also avoid using envelopes that are too thin; they may curl during printing and become jammed. o if you use no. 6 envelopes, align the left edge of the envelope with the arrow mark on the printer. o use envelopes only under normal temperature and humidity conditions, as follows: temperature 15 to 25c (59 to 77f) humidity 30 to 60% rh flap side up, printable side down new01.eps
3 printing on single sheets 3-7 r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ c caution: because printing on the edge of an envelope may damage the print head, make sure the printing stays entirely within the printable area of your envelopes. see appendix c for details on the printable area of envelopes. loading postcards you can load postcards one at a time in the top or front paper slot as described in loading single sheets in the top paper slot (on page 3-8) or loading single sheets in the front paper slot (on page 3-10). also follow these guidelines: o if you load postcards long edge first, always load them in the top slot. o set the paper thickness lever (located under the printer cover) to position 2. o before printing, turn on the card mode by pressing the tear off/bin button until both tear off/bin lights are on. after you finish printing on postcards, press the tear off/bin button once to exit the card mode. (bin 1 of the optional cut- sheet feeder is selected.) o use postcards only under normal temperature and humidity conditions, as follows: temperature 15 to 25c (59 to 77f) humidity 30 to 60% rh new11.eps new11.eps
3-8 printing on single sheets r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ loading single sheets in the top paper slot to load paper in the top slot, follow these steps: 1. make sure the paper guide is installed properly. if not, attach it as described on page 1-11. 2. open the paper guide cover. slide the left edge guide until it locks in place next to the arrow on the paper guide. next adjust the right edge guide to match the width of your paper. 3. set the paper release lever to the single-sheet position. also set the paper thickness lever (located under the printer cover) to the proper position for your papers thickness. (see the table on page 3-3.) 2-7n.eps 2-6.eps
3 printing on single sheets 3-9 r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 4. close the paper guide cover. 5. press the operate button to turn on the printer, if necessary. 6. insert a sheet of paper printable side down between the edge guides until it meets resistance. the printer feeds the paper automatically and is ready to print. note: always close the printer cover before printing. 2-8n.eps 2-9n.eps
3-10 printing on single sheets r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 7. check the printer driver settings as described in chapter 4, and change them if neccessary. then send a print job to the printer. when the printer receives data, it prints the page and ejects it back onto the paper guide. to continue printing your document, remove the printed page and insert a new sheet of paper. if you need to eject a sheet, press the load/eject button. if the first printed line on your page appears too high or low, you can fix this using the micro adjust feature. see adjusting the top-of-form position on page 2-37. c caution: never use the knob to adjust the top-of-form position or eject a sheet when the printer is on; this may damage the printer or cause it to lose the top-of-form position. loading single sheets in the front paper slot to load paper in the front paper slot, follow these steps: 1. make sure the paper guide is installed properly. if not, attach it as described on page 1-11. 2. make sure the paper guide cover is closed.
3 printing on single sheets 3-11 r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. open the front paper guide by pulling the tab at the center of the guide. slide the left edge guide as shown below. (printing starts at the arrow mark.) next adjust the right edge guide to match the width of your paper. 4. set the paper release lever to the single-sheet position. also set the paper thickness lever (located under the printer cover) to the proper position for your papers thickness. (see the table on page 3-3.) 5. press the operate button to turn on the printer, if necessary. 2-10a.eps 2-11nn.eps
3-12 printing on single sheets r4c3730 rev. b a5 size chap3.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 6. insert a sheet of paper printable side up between the edge guides until it meets resistance. the printer feeds the paper automatically and is ready to print. note: always close the printer cover before printing. 7. you may need to check and change the printer driver settings as described in chapter 4. then send a print job to the printer. when the printer receives data, it prints the page and ejects it onto the paper guide on top of the printer. to continue printing your document, remove the printed page and insert a new sheet of paper in the front paper guide. if you need to eject a sheet, press the load/eject button. if the first printed line on your page appears too high or low, you can fix this using the micro adjust feature. see adjusting the top-of-form position on page 2-37. c caution: never use the knob to adjust the top-of-form position or eject a sheet when the printer is on; this may damage the printer or cause it to lose the top-of-form position. 2-12.eps
4 using the printer software 4-1 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ chapter 4 using the printer software about your printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 using the printer driver with windows 95/98 . . . . . . . . . . . . . . . 4-3 accessing the printer driver from windows applications . . 4-3 accessing the printer driver from the start menu . . . . . . . . . 4-5 printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-5 using the printer driver with windows 3.1 . . . . . . . . . . . . . . . . . . 4-8 accessing the printer driver from windows applications . . 4-8 accessing the printer driver from the control panel . . . . . . 4-10 printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-10 using the printer driver with windows nt 4.0 . . . . . . . . . . . . . . 4-12 accessing the printer driver from windows applications . . 4-12 accessing the printer driver from the start menu . . . . . . . . . 4-14 printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-14 using the printer driver with windows nt 3.5x . . . . . . . . . . . . . 4-17 accessing the printer driver from windows applications . . 4-17 accessing the printer driver from the control panel . . . . . . 4-19 printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-20 using the epson remote! utility . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 installing epson remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 accessing epson remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
4-2 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ about your printer software the epson printer software that comes with your printer includes the printer driver software, the epson remote! utility, and the epson status monitor 2 utility for windows 95/98. as described in chapter 1, a printer driver is software that allows your computer to control the printer. you need to install the printer driver so your windows software applications can take full advantage of the printers capabilities. note: before proceeding, make sure you have installed the printer driver on your pc as described in chapter 1. epson remote! is a dos-based printer setup utility that allows you to easily change the printers default settings from the computer screen. to use the epson remote! utility with dos, see page 4-22. the epson status monitor 2 utility program is available only for windows 95. it monitors the status of your printer, alerts you when errors occur, and provides you with troubleshooting tips. to install and use the status monitor, see chapter 6, using epson status monitor 2. to use the printer driver, see the appropriate page below, depending on your windows version. windows 95/98 . . . . . . . . . . . . . . . . . . . . 4-3 wndows 3.1. . . . . . . . . . . . . . . . . . . . . . . . 4-8 windows nt 4.0. . . . . . . . . . . . . . . . . . . . 4-12 windows nt 3.5x. . . . . . . . . . . . . . . . . . . 4-17
4 using the printer software 4-3 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ using the printer driver with windows 95/98 there are two ways to access the printer driver: from your windows applications or from the start menu. when you access the printer driver from a windows application, any settings you make apply only to the application you are using. see accessing the printer driver from windows applications, below. when you access the printer driver from the start menu, the printer driver settings you make apply to all your applications. see accessing the printer driver from the start menu on page 4-5. to check and change printer driver settings, see printer driver settings overview on page 4-5. note: while many windows applications override the settings made with the printer driver, some do not; so you must verify that the printer driver settings match your requirements. accessing the printer driver from windows applications to access the printer driver from a windows application, follow the steps below. note: the steps below provide general guidelines on accessing the printer driver. how you access the printer driver may differ depending on your application. see your application manual for details.
4-4 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 1. select print setup or print from the file menu of your application software. the print or print setup dialog box appears. 2. make sure that your printer is selected and then click printer, setup , properties , or options . (you may need to click a combination of these buttons.) the properties window appears, and you see the paper and graphics menus. these menus contain the printer driver settings. 95d.tif 95.tif
4 using the printer software 4-5 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. to view a menu, click the corresponding tab at the top of the window. see printer driver settings overview, below, for detailed information about the settings. accessing the printer driver from the start menu to access the printer driver from the start menu, follow these steps: 1. click the start button, and then point to settings . 2. click printers . 3. right-click your printer icon, and click properties . the screen displays the properties window, which contains the paper and graphics menus. these menus provide the printer driver settings. 4. to view a menu, click the corresponding tab at the top of the window. see the next section for detailed information about the printer driver settings. printer driver settings overview your printer driver has two menus: paper and graphics. the printer driver settings on each of these menus are described below. to open the menus, see the previous sections on accessing the printer driver. when you finish making your printer driver settings, click ok to apply the settings, or click restore defaults to return the settings to their previous values.
4-6 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ paper menu o paper size select the size of the paper you want to use. if you dont see your paper size, use the scroll bar to scroll through the list. if your paper size is not included in the list, click custom and enter the paper size in the dialog box that appears. o orientation select portrait or landscape . o paper source click the paper source you want to use. 95paper1.tif
4 using the printer software 4-7 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ graphics menu once youve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in chapter 2, or with single sheets as described in chapter 3. o resolution click the printing resolution you want. the higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing. o dithering you can leave this option set to fine , which is the default setting, or select another dithering pattern depending on the kind of printout you want. the display to the left of the dithering options shows the effect of your setting. o intensity move the slider to make your printout lighter or darker. 95graphi.tif
4-8 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ using the printer driver with windows 3.1 there are two ways to access the printer driver: from your windows applications or from the control panel. when you access the printer driver from a windows application, any settings you make apply only to the application you are using. see accessing the printer driver from windows applications, below. when you access the printer driver from the control panel, the printer driver settings you make apply to all your applications. see accessing the printer driver from the control panel on page 4-10. to check and change printer driver settings, see printer driver settings overview on page 4-10. note: while many windows applications override the settings made with the printer driver, some do not; so you must verify that the printer driver settings match your requirements. accessing the printer driver from windows applications to access the printer driver from a windows application, follow the steps below. note: the steps below provide general guidelines on accessing the printer driver. how you access the printer driver may differ depending on your application. see your application manual for details.
4 using the printer software 4-9 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 1. select print setup or print from the file menu of your application software. the print or print setup dialog box appears. see printer driver settings overview on the next page for detailed information about the settings in this dialog box. 2. make sure that your printer is selected and then click printer , setup , or options . (you may need to click a combination of these buttons.) the options dialog box appears. see page 4- 10 for detailed information about the settings in this dialog box. options.tif print.tif
4-10 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ accessing the printer driver from the control panel to access the printer driver from the control panel, follow these steps: 1. in the main window, double-click the control panel icon. 2. double-click the printers icon. the printers dialog box appears. 3. make sure your printer is highlighted, then click setup . the print setup dialog box appears. to access more settings, you may need to click options . see the next section for detailed information about the printer driver settings. printer driver settings overview the printer driver settings are described below. to access the printer driver settings, see the previous sections on accessing the printer driver. when you finish making your printer driver settings, click ok to apply the settings, or click cancel to cancel your changes. print or print setup dialog box o resolution click the printing resolution you want. the higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing. this setting is available only from the control panel. o orientation select portrait or landscape . the diagram on the screen shows the orientation you select.
4 using the printer software 4-11 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ options dialog box once youve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in chapter 2, or with single sheets as described in chapter 3. o paper size select the size of the paper you want to use. if you dont see your paper size, use the scroll bar to scroll through the list. if your paper size is not included in the list, click user defined size and enter the paper size in the dialog box that appears. o paper source click the paper source you want to use. o dithering you can leave this option set to fine , which is the default setting, or select another dithering pattern depending on the kind of printout you want. o intensity control move the slider to make your printout lighter or darker.
4-12 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ using the printer driver with windows nt 4.0 there are two ways to access the printer driver: from your windows applications or from the start menu. when you access the printer driver from a windows application, any settings you make apply only to the application you are using. see accessing the printer driver from windows applications, below. when you access the printer driver from the start menu, the printer driver settings you make apply to all your applications. see accessing the printer driver from the start menu on page 4-14. to check and change printer driver settings, see printer driver settings overview on page 4-14. note: while many windows applications override the settings made with the printer driver, some do not; so you must verify that the printer driver settings match your requirements. accessing the printer driver from windows applications to access the printer driver from a windows application, follow the steps below. note: the steps below provide general guidelines on accessing the printer driver. how you access the printer driver may differ depending on your application. see your application manual for details.
4 using the printer software 4-13 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 1. select print setup or print from the file menu of your application software. the print or print setup dialog box appears. 2. make sure that your printer is selected and then click printer , setup , properties , or options . (you may need to click a combination of these buttons.) the document properties window appears, and you see the page setup and advanced menus. these menus contain the printer driver settings. nt40pr.tif 95d.tif
4-14 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 3. to view a menu, click the corresponding tab at the top of the window. see printer driver settings overview, below, for detailed information about the settings. accessing the printer driver from the start menu to access the printer driver from the start menu, follow these steps: 1. click the start button, and then point to settings . 2. click printers . 3. right-click your printer icon, and click document defaults . the screen displays the default document properties window, which contains the page setup and advanced menus. these menus provide the printer driver settings. 4. to view a menu, click the corresponding tab at the top of the window. see the next section for detailed information about the printer driver settings. printer driver settings overview your printer driver has two menus: page setup and advanced. the printer driver settings on each of these menus are described below. to open these menus, see the previous sections on accessing the printer driver. when you finish making your printer driver settings, click ok to apply the settings, or click cancel to cancel your changes.
4 using the printer software 4-15 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ page setup menu advanced menu o paper size select the size of the paper you want to use from the paper size list. o paper source select the paper source you want to use from the paper source list. o orientation select portrait or landscape . nt40pr2.tif nt40ad.tif
4-16 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ once youve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in chapter 2, or with single sheets as described in chapter 3. o paper/output check the paper size , orientation , and paper source settings you made on the page setup menu and change them if necessary. select the setting and then choose an option from the change setting list box. o graphic select resolution and then choose the printing resolution from the change setting list box. the higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing. o document options double-click halftone color adjustment to open the halftone color adjustment dialog box. click print text as graphics or metafile spooling and select on or off in the change setting list box.
4 using the printer software 4-17 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ using the printer driver with windows nt 3.5x there are two ways to access the printer driver: from your windows applications or from the control panel. when you access the printer driver from a windows application, any settings you make apply only to the application you are using. see accessing the printer driver from windows applications, below. when you access the printer driver from the control panel, the printer driver settings you make apply to all your applications. see accessing the printer driver from the control panel on page 4-19. to check and change printer driver settings, see printer driver settings overview on page 4-20. note: while many windows applications override the settings made with the printer driver, some do not; so you must verify that the printer driver settings match your requirementes. accessing the printer driver from windows applications to access the printer driver from a windows application, follow the steps below. note: the steps below provide general guidelines on accessing the printer driver. how you access the printer driver may differ depending on your application. see your application manual for details.
4-18 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 1. select print setup or print from the file menu of your application software. the print or print setup dialog box appears. 2. make sure that your printer is selected and then click printer , setup , properties , or options . (you may need to click a combination of these buttons.) the screen displays the document properties dialog box, which contains the form and orientation printer driver settings. see printer driver settings overview on page 4-20 for detailed information about these settings. doc35.tif print35.tif
4 using the printer software 4-19 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. click options (or a similar button) to view the advanced document properties dialog box, which includes the graphics resolution, color, and optimizations printer driver settings. see page 4-20 for detailed information about these settings. accessing the printer driver from the control panel to access the printer driver from the control panel, follow these steps: 1. in the main window, double-click the print manager icon. the print manager window opens. 2. make sure your printer is highlighted, then click printer and select properties . the printer properties dialog box appears. 3. click the details button, then click job default . you see the document properties dialog box, which includes the form and orientation printer driver settings. see the next section for detailed information about these settings. advan35.tif
4-20 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 4. click options to open the advanced document properties dialog box, which contains the graphics resolution, color, and optimizations printer driver settings. see the next section for detailed information about these settings. printer driver settings overview your printer driver has two dialog boxes: document properties and advanced document properties. the printer driver settings in each of these dialog boxes are described below. to open these dialog boxes, see the previous sections on accessing the printer driver. when you finish making your printer driver settings, click ok to apply the settings, or click cancel to cancel your changes. document properties dialog box click the halftone button to set the brightness and contrast, input the rgb gamma, or make other settings. the halftone color adjustment dialog box appears. for details, click help in this dialog box. o form select the type of paper you want to use. if you dont see your paper type, select it from the form list. o orientation select portrait or landscape . the diagram on the screen shows the orientation you select.
4 using the printer software 4-21 r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ advanced document properties dialog box once youve checked your printer driver settings and changed them if necessary, you are ready to print with continuous paper as described in chapter 2, or with single sheets as described in chapter 3. o graphics resolution select a printing resolution option from the graphics resolution list. the higher the resolution you select, the more detailed your printout will be; however, increasing the resolution slows printing. o color only monochrome printing is available. o optimizations click a check box to turn the corresponding option on or off.
4-22 using the printer software r4c3730 rev. b a5 size chap4.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ using the epson remote! utility the epson remote! utility allows you to easily change the printers default settings from your computers dos prompt. installing epson remote! follow the steps below to install epson remote! 1. insert printer software cd-rom in a disk drive. 2. at the dos prompt, type d:\setup. ( if you inserted the disk in a drive other than drive d, substitute the appropriate letter. ) then press enter . 3. select your printers name in the printer model window and press enter . c:\eputil appears as the default directory. 4. press enter again. the epson remote! utility is copied to the c:\eputil directory. accessing epson remote! to access epson remote!, type c:\prnset at the dos prompt and press enter . then follow the on-screen instructions to use this utility. you can also access epson remote! by typing c:\panel at the dos prompt and pressing enter . the prnset and panel access methods differ slightly in that the panel method opens a condensed version of epson remote! that only provides the most often used settings.
5 changing printer settings from the printers control panel 5-1 r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ chapter 5 changing printer settings from the printers control panel selecting a built-in font and condensed mode . . . . . . . . . . . . . . . 5-2 about your printers default settings . . . . . . . . . . . . . . . . . . . . . . . 5-4 changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5-2 changing printer settings from the printers control panel r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ selecting a built-in font and condensed mode your printer comes with the twelve built-in fonts shown in the table below. condensed mode, a function which condenses built- in fonts horizontally on the printout, is also included. you can select the font and turn condensed mode on or off using the buttons on the printers control panel as described below. note: settings you make in your application programs usually override settings you make from the printers control panel. for best results, use your application to select a font and condensed mode. follow these steps to select a built-in font or condensed mode using the buttons on the printers control panel: 1. make sure that the printer is not printing. if it is, press the pause button to stop printing. font sample draft roman sans serif courier prestige script ocr-b orator orator-s script c roman t san serif h
5 changing printer settings from the printers control panel 5-3 r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 2. to select a font, press the font button until the two font lights indicate the font you want as shown below. note: you cannot use the font button to directly select ocr-b, orator, orator-s, script c, roman t, or sans serif h. to select one of these fonts, you must first use the default-setting mode to register it as the other font. the default other setting is roman t. for instruction on using the default-setting mode, see about your printers default settings on the next page. 3. press the condensed button to turn the condensed mode on or off. the table below shows normal and condensed printing. font lights font o o n draft o n o roman o n n sans serif n o o courier n o n prestige n n o script n n n other n = on, o  = off * other means the font selected in the default-setting mode condensed mode sample off on
5-4 changing printer settings from the printers control panel r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ about your printers default settings the printers default settings control many printer functions. while you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printers control panel using the default-setting mode. the following table lists the default settings and the options you can select in the default-setting mode. the settings are explained in detail after the table. for instructions on changing the default settings, see page 5-9. settings options page length for front tractor* length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12, 14, 17 in. page length for rear tractor* length in iinches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12, 14, 17 in. skip over perforation on, off auto tear off on, off auto line feed on, off print direction auto, bi-d, uni-d i/f mode auto, parallel, optional auto i/f wait time 10 seconds, 30 seconds software esc/p 2, ibm 2391 plus character table standard model: italic, pc 437, pc 850, pc 860, pc 863, pc 865, pc 861, brascii, abicomp, roman 8, iso latin 1, pc 858, iso 8859-15, all other models: italic, pc 437, pc 850, pc 437 greek, pc 853, pc 855, pc 852, pc 857, pc 864, pc 866, pc 869, mazowia, code mjk, iso 8859-7, iso latin 1t, bulgaria, pc 774, estonia, iso 8859-2, pc 866 lat, pc 866 ukr, pc aptec, pc 708, pc 720, pc ar864, pc 860, pc 865, pc 861, pc 863, brascii, abicomp, roman 8, iso latin 1, pc 858, iso 8859-15
5 changing printer settings from the printers control panel 5-5 r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ page length for front tractor this setting allows you to set the page length (in in.) for continuous paper loaded on the front push tractor. page length for rear tractor this setting allows you to set the page length (in in.) for continuous paper loaded on the rear push tractor. skip over perforation this setting takes effect only when you are using continuous paper. when you select on, the printer provides a one-in. (25.4 mm) margin between the last line printed on one page and the first line printed on the next page. because most application programs override margin settings made from the control panel, you should use this setting only if you cannot set your top and bottom margins using your application. international character set for italic table italic u.s.a, italic france, italic germany, italic u.k., italic denmark1, italic sweden, italic italy, italic spain1 0 slash on, off high speed draft off, on input buffer on, off buzzer on, off auto cr (ibm 2391 plus)** on, off a.g.m. (ibm 2391 plus) ** on, off font ocr-b, orator, orator-s, script c, roman t, sans serif h roll paper on, off * the options available vary depending on the country. **these settings take effect only when ibm 2391 plus emulation is selected. settings options
5-6 changing printer settings from the printers control panel r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ auto tear off when you turn on this setting and print on continuous paper with the front or rear push tractor, the printer automatically advances the paper perforation to the tear-off position, where you can easily tear off the printed page(s). when the printer receives the next print job, it automatically moves the unused paper back to the top-of-form position and starts printing, so no paper is wasted between print jobs. when you select off and print on continuous paper with the front or rear push tractor, you need to move the perforation to the tear- off position manually by pressing the tear off/bin button. see advancing the paper to the tear-off edge in chapter 2 for more information. (the tear-off feature is not available for paper loaded on the pull tractor.) auto line feed when you turn on this setting, each carriage return (cr) code received by the printer is accompanied by a line feed code. this moves the print position to the beginning of the next line. if the printer adds an extra line after every carriage return, select off . print direction you can choose automatic print direction selection, bidirectional printing ( bi-d ), or unidirectional printing ( uni-d ). printing is normally bidirectional; however, unidirectional printing allows for precise vertical printing alignment, which is useful for printing graphics. i/f (interface) mode the printer comes with a built-in parallel interface and an interface slot in which you can install one optional interface. for information on using an optional interface, see page a-3.
5 changing printer settings from the printers control panel 5-7 r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ if your printer is connected to only one computer, select parallel or optional for the interface mode, depending on the interface you use. if your printer is connected to more than one computer, select auto (automatic) to cause the printer to automatically switch between interfaces depending on which one is receiving data. auto i/f (interface) wait time this setting takes effect only if an optional interface is installed and the auto interface mode is selected. this setting determines how long the printer waits when it no longer receives data from an interface before it checks whether a print job is being sent through the other interface. you can specify 10 seconds or 30 seconds for the auto interface wait time. software if you select esc/p 2, the printer operates in the epson esc/p 2 mode. if you select ibm 2391 plus , the printer emulates an ibm printer. character table you can select among 13 standard character tables as well as tables for 22 other countries. see appendix c for character samples. international character set for italic table you can select among several international character sets for the italic character table. each character set contains eight characters that vary depending on the country or language, so you can customize the italic table to suit your printing needs. see appendix c for character samples. 0 slash when you turn on this setting, the zero character contains a slash ( ); otherwise it has no slash (0). the slash allows you to easily distinguish between the uppercase letter o and a zero. 0
5-8 changing printer settings from the printers control panel r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ high speed draft when you choose on , the printer prints up to 400 cps (characters per second) at 10 cpi (characters per in.). when you choose off , the printer prints up to 300 cps at 10 cpi. input buffer when you turn on this setting, the printers input buffer stores up to 64kb of data sent from your computer, freeing your computer for other tasks while the printer prints. when you select off , the buffer cannot store data, so the computer must wait for the printer to print each character before it sends the next character. buzzer (beeper) when you turn on this setting, the printer beeps when an error occurs. (see page 7-2 for more information on printer errors.) if you do not want the printer to beep when an error occurs, select off. auto cr (carriage return) this setting is available only in ibm 2391 plus emulation mode. when you select on , each line feed (lf) code or esc j code received by the printer is accompanied by a carriage return code. this moves the print position to the beginning of the next line. if the printer adds an extra line after every carriage return, select off . a.g.m. (alternate graphic mode) this setting is available only in ibm 2391 plus emulation mode. when you serect on , on, the printer can use some advanced graphics commands like those available in esc/p 2 mode. the default setting is off .
5 changing printer settings from the printers control panel 5-9 r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ font you can select one of the following six fonts: ocr-b, orator, orator-s, script c, roman t, and sans serif h. this font is then used as the other font you can select using the font button on the printers control panel. roll paper when you select on , the printer recognizes that you are using roll paper and not single sheets, so it does not try to eject the paper or advance it forward to the next page when you press the lf/ff button. changing default settings follow the steps below to enter the default-setting mode and change the printers default settings. note: o to print the language selection and default-setting mode instructions, you need three sheets of a4- or letter-size single-sheet paper or three pages of continuous paper that is at least 279 mm (11 in.) long and 210 mm (8.27 in.) wide. see chapter 2 for instructions on loading continuous paper, or chapter 3 for instructions on loading single sheets. o if you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed sheet. 1. make sure paper is loaded and the printer is turned off. c caution: whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer.
5-10 changing printer settings from the printers control panel r4c3730 rev. b a5 size chap5.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 2. hold down the condensed button while you press the operate button to turn on the printer. the printer enters the default-setting mode and prints the language selection instructions (one page). 3. press the font button until the font lights indicate the language you want, as described in the language selection instructions. 4. press the condensed button to print the default-setting mode instructions (two pages) in the language you selected. the printed instructions list the default settings you can change, describe how to change them, and show you how the control panel lights help you make settings. follow these instructions to change the default settings using the buttons on the printers control panel. note: the arrows on the instruction sheets indicate the printers current settings. 5. when you finish making settings, press the operate button to turn off the printer and exit the default-setting mode. any settings you have made remain in effect until you change them again. note: you may exit the default-setting mode by turning off the printer while the printer is not printing.
6 using epson status monitor 2 6-1 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ chapter 6 using epson status monitor 2 about the epson status monitor 2 utility . . . . . . . . . . . . . . . . . . . 6-2 installing epson status monitor 2. . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 accessing epson status monitor 2 . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 checking printer status information . . . . . . . . . . . . . . . . . . . . . . . . 6-4 using the epson status monitor 2 window . . . . . . . . . . . . . 6-4 using the printer status window . . . . . . . . . . . . . . . . . . . . . . . 6-9 making monitoring preference settings . . . . . . . . . . . . . . . . . . . . . 6-10 turning on background monitoring . . . . . . . . . . . . . . . . . . . . 6-11 using the background monitoring icon . . . . . . . . . . . . . . . . . 6-12
6-2 using epson status monitor 2 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ about the epson status monitor 2 utility the epson status monitor 2 utility comes with your printer but is available only for use with windows 95/98. it allows you to monitor your printers status, alerts you when printer errors occur, and provides troubleshooting instructions when needed. you can install the epson status monitor 2 utility when you install the printer driver, or you can install it at a different time as described on the next page. note: to monitor an lq-2080 printer on a network, you must install an optional ethernet interface card (c82357 ] ,c82362 ] or c82364 ] ) in your printer and use the status monitor utility that comes with this card. see the manual that comes with the interface card for instructions on using the status monitor in a network environment. before using the status monitor, be sure to read the readme file in the epson folder on your hard drive. this file contains the latest information on the status monitor.
6 using epson status monitor 2 6-3 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ installing epson status monitor 2 note: if you installed epson status monitor 2 when you installed the printer software, you do not need to install it again. to install the status monitor, follow these steps: 1. make sure windows is running. insert the printer software cd in the cd-rom drive. (if you an using printer software floppy disks insert disk 1 in a disk drive. then double-click the drive icon. 2. if a dialog box appears, click quit . 3. click start, and select run . 4. type d:\stm2\setup . 5. click ok and then follow the instructions on the screen. note: if the dialog box below appears, and if your printer is connected directly to your computer, select monitor local printers . if it is connected through a network, select monitor windows shared printers . then click next . after you install epson status monitor 2 and restart your computer, the status monitor starts automatically and adds a printer-shaped background monitoring icon to the taskbar at the bottom of your computer screen. this icon appears only when the status monitor is active.
6-4 using epson status monitor 2 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ accessing epson status monitor 2 to open the epson status monitor 2 window shown below, double-click the printer-shaped background monitoring icon on the taskbar at the bottom of your computer screen. you can also open this window from start. click start, point to programs and epson , then click epson status monitor 2 . checking printer status information this section describes how to use the status monitor to get general and detailed printer status information. using the epson status monitor 2 window the main features of the epson status monitor 2 window are described below. you can select many status monitor menu commands by clicking the buttons on the toolbar. when you point to a toolbar button, the corresponding menu command appears briefly on your screen, and you see an explanation of the buttons function in the status bar at the bottom of the epson status monitor 2 window. status.tif
6 using epson status monitor 2 6-5 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ installed printers list this list displays information about the epson printers connected directly to your computer. if you select list from the view menu, the list displays only the printer names and icons. if you select details , the list displays the printer name, status, and job count of each printer. when you install the status monitor, it automatically adds to this list the names and icons of all the epson printers connected to your computer. to add or delete a printer from the list, select add printer or delete printer from the settings menu. to save computer memory, delete any printers you do not need to monitor. (doing so does not remove the printer driver from your computer.) the appearance of the icon next to each printer name changes depending on the printers status, as described in the table below. see online help for more information. the status column of the installed printers list displays brief messages describing the current status of each printer, and the job count column displays the number of jobs waiting to print on each printer. note: you can arrange the printers in the installed printers list according to the information in the printer name, status, or job count column. click the printer name , status , or job count title bar to change the printer order. icon appearance description green the printer is ready to print, or currently printing. yellow the printer needs routine maintenance. red a printer error has occurred and your printer cannot print. see chapter 7 for troubleshooting information. dimmed there is a communication problem between the printer and the status monitor.
6-6 using epson status monitor 2 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ printer menu to get detailed information on the status of each printer in the installed printers list, select a printer from the list, then select from the printer menu options described below. o printer status opens the printer status window, which provides detailed information on the selected printers status. to use the printer status window, see page 6-9. o job status provides information about the jobs waiting to print on the selected printer. o select paper memory not available. o close closes the epson status monitor 2 window. sprint.tif
6 using epson status monitor 2 6-7 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ view menu to control the appearance and content of the epson status monitor 2 window and the installed printers list, select from the view menu options described below. o toolbar/status bar shows or hides the toolbar and status bar in the epson status monitor 2 window. o large icons/ small icons changes the size of the printer icons in the installed printers list. o list displays only the printer names and icons in the installed printers list. o details displays the printer name and icon, status, and number of jobs waiting to print for each printer in the installed printers list. o refresh updates the printer status information shown in the installed printers list. sview.tif
6-8 using epson status monitor 2 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ settings menu use the settings menu options described below to adjust the monitoring interval for the printer, add and delete a printers from the installed printers list, or activate the status monitor. o monitoring preferences opens the monitoring preferences dialog box, where you can adjust the monitoring interval and make background monitoring settings for the selected printer. for more information, see turning on background monitoring on page 6-11. o add printer/ delete printer allows you to select the printers you want to monitor by adding or deleting printers in the installed printers list. o background monitoring activates the status monitor. (a printer-shaped icon appears on the taskbar at the bottom of your computer screen.) note: the background monitoring and status alert settings in the monitoring preferences dialog box are not available while the status monitor is inactive. ssetting.tif
6 using epson status monitor 2 6-9 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ help menu click help in the epson status monitor 2 window to view online help. click about to view the status monitors version number and copyright information. using the printer status window you can open the printer status window shown below to see detailed information on the status of a printer. to open the printer status window, double-click a printer in the installed printers list, or select a printer and then choose printer status from the printer menu of the epson status monitor 2 window. you can also access the printer status window by clicking the details button in the status alert dialog box. for information on the status alert dialog box, see making monitoring preference settings on page 6-10. o select background monitoring icon changes the appearance of the icon that is displayed on the taskbar when background monitoring is active. printer.tif
6-10 using epson status monitor 2 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ the printer status window contains two menus: current status and printer information. to open the menus, click the tabs at the top of the printer status window. current status menu the printer illustration and message boxes on this menu give you detailed printer status information. the appearance of the printer illustration changes to reflect the current printer status, described in the upper message box. if a printer error occurs, the lower message box displays troubleshooting tips. printer information menu if your printer is connected to your computer through a network, this menu provides information on network connections and other printer resources. making monitoring preference settings the monitoring preferences dialog box allows you to turn on the background monitoring feature and specify the monitoring interval (the length of time between status information updates) for the selected printer. to open the monitoring preferences dialog box, see turning on background monitoring on the next page. when you turn on background monitoring, the status monitor updates the status information for the selected printer in the background whenever you are using your computer. a status alert dialog box is displayed in the lower right corner of your computer screen. it provides printer status short messages and a details button that allows you to open the printer status window.
6 using epson status monitor 2 6-11 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ turning on background monitoring follow the steps below to monitor the selected printer and specify when the status alert dialog box appears. 1. make sure the status monitor is active. (it is active if a printer- shaped icon appears on the taskbar at the bottom of your computer screen.) if the icon is not on the taskbar, access epson status monitor 2 from the start menu as described on page 6-4. then point to background monitoring on the settings menu and click monitor from restart or monitor now . 2. select the printer you want to monitor from the installed printers list, and then click monitoring preferences on the settings menu. the dialog box below appears. note: the background monitoring and status alert settings in the monitoring preferences dialog box are not available while the status monitor is inactive. prefer.tif
6-12 using epson status monitor 2 r4c3730 rev. b a5 size chap6.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 3. use the slider to adjust the monitoring interval, if necessary. note: setting a short monitoring interval may cause some applications to run more slowly. 4. click monitor this printer to turn on background monitoring for the selected printer and view the status alert options. 5. click the status alert options to specify when you want the status alert dialog box to appear. 6. click ok to save your settings and close the monitoring preferences dialog box. using the background monitoring icon a printer-shaped background monitoring icon appears on the taskbar on your computer screen when the status monitor is active. (to activate the status monitor, follow step 1 on page 6-11.) double-clicking the background monitoring icon opens the epson status monitor 2 window. right-clicking this icon opens a pop-up menu where you can choose whether the status alert dialog box will appear in front of other windows on the desktop. this pop-up menu also allows you to deactivate the status monitor. when you deactivate the status monitor, the background monitoring icon disappears from the taskbar.
7 troubleshooting troubleshooting 7-1 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ chapter 7 troubleshooting using the error indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 problems and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4 power supply problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5 single-sheet paper loading or feeding problems . . . . . . . . . . 7-6 continuous paper loading or feeding problems . . . . . . . . . . 7-8 wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10 printing or printout quality problems. . . . . . . . . . . . . . . . . . . 7-11 clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16 aligning vertical lines in your printout . . . . . . . . . . . . . . . . . . . . . 7-17 printing a self test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18 printing a hex dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
7-2 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ using the error indicators you can identify many common printer problems using the lights on the control panel. if your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. if you cant fix your printer problem using this table, go to the next section. state of panel lights beep pattern problem solution n pause C the printer is paused. press the pause button to resume printing. ????? paper from another paper source is currently in the paper path. move the paper release lever back to the appropriate position and press the load/eject button to feed the paper out of the paper path. then set the lever to the position you want to use. press the pause button to turn off the pause light, if necessary. n paper out n pause ??? no paper is loaded in the selected paper source. load paper in the printer. then press the pause button to turn off the pause light, if necessary. ??? the paper is not loaded correctly. remove your paper and reload it correctly. see chapter 2 (continuous paper) or chapter 3 (single sheets) for instructions on loading paper. then press the pause button to turn off the pause light, if necessary. ??? paper is jammed in the printer. clear the paper jam as described on page 7-16. f paper out n pause ??? continuous paper is not fed to the standby position. tear off the printed document at the perforation; then press the load/eject button. the printer feeds the paper to the standby position. press the pause button to turn off the pause light. ??? a single sheet of paper is not fully ejected. press the load/eject button to eject the sheet. then press the pause button to turn off the pause light, if necessary. ??? paper is jammed in the printer. clear the paper jam as described on page 7-16.
7 troubleshooting troubleshooting 7-3 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ f pause C the print head is overheated. wait a few minutes; the printer resumes printing automatically once the print head cools. f paper out f pause f f tear off/bin f f font C an unknown printer error has occurred. turn off the printer and leave it off for several minutes; then turn on the printer again. if the error recurs, contact your dealer. n = on, f = flashing ??? = short series of beeps (three beeps), ????? = long series of beeps (five beeps) note: the printer beeps once if you press a control panel button when the corresponding function is not available. state of panel lights beep pattern problem solution
7-4 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ problems and solutions most printer problems are easy to solve. use the information in this section to find the source of and solution to any printer problems that occur. determine the type of problem that occurred, and see the appropriate page below: power supply problems . . . . . . . . . . . . . . . . . . 7-5 single-sheet paper loading or feeding problems . . . . . . . . . . . . . . . . . . . . . . . . 7-6 continuous paper loading or feeding problems . . . . . . . . . . . . . . . . . . . . . . . . 7-8 wrong top-of-form position . . . . . . . . . . . . . . . 7-9 wrong tear-off position . . . . . . . . . . . . . . . . . . . 7-10 printing or printout quality problems. . . . . . . 7-11 you can also use the self test to determine whether the printer or the computer is causing the problem. see page 7-18 for instructions on printing a self test. to pinpoint communication problems, experienced users may want to use the printers hex dump mode, described on page 7-19. to clear a paper jam, see page 7-16.
7 troubleshooting troubleshooting 7-5 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ power supply problems the control panel lights come on briefly, but then go off and stay off. cause what to do the printers voltage rating does not match the voltage of your electrical outlet. check the printer and the outlet voltage ratings. if the voltages do not match, unplug the printer immediately and contact your dealer. w warning: do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer. the printer does not work and the control panel lights are off even though you turned on the printer. cause what to do the power cord is not properly plugged into the electrical outlet or your printer. press the operate button to turn off the printer, and make sure the power cord is firmly plugged into the electrical outlet and the printer, if necessary. then press the operate button to turn on the printer. the electrical outlet does not work. use a different outlet.
7-6 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ single-sheet paper loading or feeding problems the printer does not load single-sheet paper or does not feed it properly. cause what to do the paper release lever is set to a tractor position. set the paper release lever to the single-sheet position. for more information on setting the paper release lever, see chapter 2. continuous paper is in the paper path. set the paper release lever to the appropriate tractor position and press the load/eject button to feed the continuous paper to the standby position. then set the paper release lever to the single-sheet position. (see chapter 2 for more information on switching to printing on single sheets.) the paper on the paper guide is positioned too far to the right for the printer to detect that it is there. move the paper a little to the left. single-sheet paper is not loaded properly. see chapter 3 for instructions on loading single-sheet paper. the paper thickness lever is not set correctly. set the paper thickness lever to match the thickness of your paper. see setting the paper thickness lever in chapter 2. your paper is creased, old, too thin, or too thick. see the paper specifications in appendix c and use new, clean sheets of paper.
7 troubleshooting troubleshooting 7-7 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ the printer does not fully eject a single sheet. cause what to do your paper is too long. press the load/eject button to eject the sheet. make sure the page length of your paper is within the range specified for single-sheet paper in appendix c. also check and adjust the paper size setting in your application or printer driver. the optional cut-sheet feeder does not feed your single-sheet paper properly. cause what to do the cut-sheet feeder is not installed properly. reinstall it as described in appendix a. too many sheets are loaded in the cut-sheet feeder. load no more than 150 single sheets in the high-capacity cut-sheet feeder. see using the optional cut-sheet feeders in appendix a for more information. the edge guides of the cut-sheet feeder are not positioned correctly. align the left edge guide with the arrow mark, then move the right edge guide to match your papers width. there is only one sheet left in the bin. load more paper in the cut-sheet feeder.
7-8 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ continuous paper loading or feeding problems the printer does not load continuous paper or does not feed it properly. cause what to do the paper release lever is not set correctly. set the paper release lever to the tractor position for the paper source you want to use. for more information on setting the paper release lever, see chapter 2. single-sheet paper is in the paper path. set the paper release lever to the single-sheet position and press the load/eject button to eject the sheet. then set the paper release lever back to the appropriate tractor position. (see chapter 2 for more information on switching to printing on continuous paper.) continuous paper is not loaded properly. see chapter 2 for instructions on loading continuous paper on the tractor you want to use. the paper thickness lever is not set correctly. set the paper thickness lever to match the thickness of your paper. see setting the paper thickness lever in chapter 2. the printer does not feed continuous paper to the standby position. cause what to do you did not tear off the printed pages before pressing the load/eject button. tear off the printed pages at the perforation. then press the load/eject button to feed the paper backward to the standby position.
7 troubleshooting troubleshooting 7-9 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ wrong top-of-form position printing starts too high or low on the page. cause what to do the paper size setting in your application software or printer driver does not match the size of the paper you are using. check the paper size setting in your application or printer driver. the printers page length settings for the front or rear tractor do not match the size of the continuous paper you are using. check the page length settings for the front or rear tractor using the printers default-setting mode or the epson remote! utility. see about your printers default settings in chapter 5, or using the epson remote! utility in chapter 4. the top margin or top-of- form position setting is incorrect. check the margin or top-of-form position setting in your application software. see the printable area specifications in appendix c. adjust the top-of-form position in micro adjust mode. however, settings made in windows applications override settings made in micro adjust mode. see adjusting the top-of-form position in chapter 2. the printer you want to use is not selected in your software. choose the correct printer from the windows desktop or in your application before printing. you moved the paper using the knob while the printer was on. adjust the top-of-form position using the micro adjust feature. see adjusting the top-of-form position in chapter 2. c caution: never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position.
7-10 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ wrong tear-off position the printer prints on (or too far away from) the perforation of your continuous paper. cause what to do the tear-off position setting is incorrect. adjust the tear-off position using the micro adjust feature. see adjusting the tear-off position in chapter 2. you moved the paper using the knob while the printer was on. adjust the tear-off position using the micro adjust feature. see adjusting the tear-off position in chapter 2. c caution: never use the knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. the printer you want to use is not selected in your software. choose the correct printer from the windows desktop or in your application before printing. the paper size setting in your application or printer driver does not match the size of the paper you are using. check the paper size setting in your application or printer driver. the printers page length settings for the front or rear tractor do not match the size of the continuous paper you are using. check the page length settings for the front or rear tractor using the printers default-setting mode or the epson remote! utility. see about your printers default settings in chapter 5, or using the epson remote! utility in chapter 4.
7 troubleshooting troubleshooting 7-11 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ printing or printout quality problems the printer does not print when the computer sends data. cause what to do the printer is paused. press the pause button. the interface cable is not plugged in securely. check that both ends of the cable between the printer and the computer are plugged in securely. if the cable is connected correctly, run a self test as described later in this chapter. your interface cable does not meet the printer and/or computer specifications. use an interface cable that meets the requirements of both the printer and computer. see page a-3 and your computer documentation. your software is not properly set up for your printer. select your printer from the windows desktop or in your application. if necessary, install or reinstall the printer driver software as described in chapter 1.
7-12 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ the printer makes noise, but nothing prints or printing stops abruptly cause what to do the paper thickness lever is set incorrectly. set the paper thickness lever to match the thickness of your paper. see setting the paper thickness lever in chapter 2. the ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly. remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge as described in chapter 1. the printout is faint. cause what to do the paper thickness lever is set incorrectly for your paper. move the paper thickness lever to a lower setting. the ribbon is worn out. replace the ribbon cartridge as described in chapter 1. the printout has gaps. cause what to do the paper thickness lever is not set correctly. set the paper thickness lever to match the thickness of your paper. see page 2-4 for continuous paper, or page 3-3 for single sheets.
7 troubleshooting troubleshooting 7-13 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ part of the printout is missing, or dots are missing in random positions. cause what to do the ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly. remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge as described in chapter 1. the ribbon is worn out. replace the ribbon cartridge as described in chapter 1. lines of dots are missing in the printout. cause what to do the print head is damaged. stop printing and contact your dealer to have the print head replaced. c caution: never replace the print head yourself; you may damage the printer. also, other parts of the printer must be checked when the print head is replaced. all the text is printed on the same line. cause what to do no line feed command is sent at the end of each line of text. turn on the auto line feed setting using the printers default-setting mode or the epson remote! utility so that the printer automatically adds a line feed code to each carriage return. see about your printers default settings in chapter 5 or using the epson remote! utility in chapter 4.
7-14 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ the printout has extra blank lines between lines of text. cause what to do two line feed commands are being sent at the end of each line of text. turn off the auto line feed setting using the printers default-setting mode or the epson remote! utility. see about your printers default settings in chapter 5, or using the epson remote! utility in chapter 4. the line space setting in your application software is incorrect. adjust the line space setting in your application software. the skip-over-perforation setting is on. turn off the skip-over-perforation setting in the default-setting mode or the epson remote! utility. see about your printers default settings in chapter 5, or using the epson remote! utility in chapter 4. the printer prints strange symbols, incorrect fonts, or other inappropriate characters. cause what to do your printer and computer are not communicating correctly. make sure that you are using the correct interface cable and that the communications protocol is correct. see page a-3 and your computer documentation. if you installed an optional serial interface card, also see page a-18. the wrong character table is selected in your software. select the correct character table using your software, the default-setting mode, or the epson remote! utility. the character table setting in your software overrides settings made in the default-setting mode or epson remote!.
7 troubleshooting troubleshooting 7-15 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ the printer you want to use is not selected in your software. choose the correct printer from the windows desktop or in your application before printing. your application software is not configured correctly for your printer. make sure that your application software is set up correctly for your printer. see your application documentation. if necessary, install or reinstall the printer driver software as described in chapter 1. software settings override settings you make using the default-setting mode, epson remote!, or the control panel buttons. use your application software to select the font. vertical printed lines are not aligned. cause what to do bidirectional printing, which is the printers standard printing mode, is out of alignment. use the printers bidirectional adjustment mode to correct this problem. see aligning vertical lines in your printout, later in this chapter.
7-16 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ clearing paper jams to clear a paper jam, follow these steps: 1. press the operate button to turn off the printer. 2. if a single sheet of paper is stuck on the paper guide, gently remove it. 3. remove the printer cover. if continuous paper from the rear slot is loaded in printer, remove the paper guide. 4. if continuous paper is jammed in the printer, tear off the fresh supply at the perforation nearest the paper entry slot. 5. turn the knob on the right side of the printer away from you to eject the paper in the printer. remove any remaining pieces of paper. c caution: use the knob on the right side of the printer only to clear paper jams when the printer is off. otherwise, you may damage the printer or lose the top-of-form or tear-off position. 6. replace the paper guide if necessary, and replace the printer cover. then close the paper guide cover. 7. press the operate button to turn on the printer. make sure the paper out and pause lights are off.
7 troubleshooting troubleshooting 7-17 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ aligning vertical lines in your printout if you notice that the vertical lines in your printout are not properly aligned, you can use the printers bidirectional adjustment mode to correct this problem. note: o to complete the steps below, you need four sheets of a3-size single-sheet paper or four pages of continuous paper that are at least 279 mm (11 in.) long and 376 mm (14.8 in.) wide. see chapter 2 for instructions on loading continuous paper, or chapter 3 for instructions on loading single sheets. o if you use single sheets, you need to load a new sheet of paper each time the printer ejects a printed sheet onto the paper guide. follow these steps to perform the bidirectional adjustment: 1. make sure paper is loaded and the printer is turned off. c caution: whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer. 2. while holding down the pause button, press the operate button to turn on the printer. the printer enters the bidirectional adjustment mode and then prints instructions and the first set of alignment patterns. 3. as described in the instructions, compare the alignment patterns and select the pattern with the best alignment. 4. follow the instructions to print the remaining sets of alignment patterns and select the pattern with the best alignment in each set. 5. after you select the best pattern in the final set of alignment patterns, press the operate button to turn off the printer and exit the bidirectional adjustment mode. your selections are saved automatically.
7-18 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ printing a self test running the printers self test helps you determine whether the printer or the computer is causing the problem: o if the self test results are satisfactory, the printer is working properly and the problem probably results from your printer driver settings, application settings, computer, or interface cable. (be sure to use a shielded interface cable.) o if the self test does not print properly, there is a problem with the printer. see problems and solutions for possible causes and solutions to the problem. you can print the self test using either single sheets or continuous paper. see chapter 2 for instructions on loading continuous paper, or chapter 3 for instructions on loading single sheets. note: use paper that is at least 376 mm (14.8 in.) wide, such as a3-size paper. to perform a self test, follow these steps: 1. make sure paper is loaded and the printer is turned off. c caution: whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer. 2. to run the test using the draft font, hold down the lf/ff button while you press the operate button to turn on the printer. to run the test using the printers letter-quality fonts, hold down the load/eject button while you turn on the printer. either self test can help you determine the source of your printing problem; however, the draft test prints faster than the letter-quality test.
7 troubleshooting troubleshooting 7-19 r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ after a few seconds, the printer loads the paper automatically and begins printing the self test. a series of characters is printed. note: to temporarily stop the self test, press the pause button. to resume the test, press the pause button again. 3. to end the self test, press the pause button to stop printing and the load/eject button to eject the printed page. then turn off the printer. printing a hex dump if you are an experienced user or a programmer, you can print a hexadecimal dump to isolate communication problems between the printer and your software program. in hex dump mode, the printer prints all data received from the computer as hexadecimal values. you can print a hex dump using either single sheets or continuous paper. see chapter 2 for instructions on loading continuous paper, or chapter 3 for instructions on loading single sheets. note: use paper that is at least 210 mm (8.3 in.) wide, such as a4- or letter- size paper.
7-20 troubleshooting r4c3730 rev. b a5 size chap7.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ to print a hex dump, follow the steps below. 1. make sure paper is loaded and the printer is turned off. c caution: whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer. 2. to enter hex dump mode, hold down both the lf/ff and load/eject buttons while you press the operate button to turn on the printer. 3. open a software program and send a print job to the printer. your printer prints all the codes it receives in hexadecimal format. if characters are printable, they appear in the right column as ascii characters. nonprintable codes, such as control codes, are represented by dots. by comparing the characters printed in the right column with the printout of the hexadecimal codes, you can check the codes the printer is receiving. 4. to exit hex dump mode, press the pause button to stop printing and the load/eject button to eject the printed page(s). then turn off the printer. dump.tif
a enhancing your printer with options a-1 r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ appendix a enhancing your printer with options options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-2 paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-2 optional interface cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-3 using the optional cut-sheet feeders . . . . . . . . . . . . . . . . . . . . . . . a-4 installing the high-capacity or double-bin cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-4 loading paper in the high-capacity cut-sheet feeder . . . . . . a-6 selecting the paper source (bin 1 or bin 2) . . . . . . . . . . . . . . . a-10 switching between continuous paper and single-sheet paper in the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . a-11 using the roll paper holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-12 assembling the roll paper holder . . . . . . . . . . . . . . . . . . . . . . a-12 installing the roll paper holder. . . . . . . . . . . . . . . . . . . . . . . . . a-13 loading roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-14 removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-16 installing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a-17 using the c82305 ] or c82306 ] serial interface card . . . . . . a-18
a-2 enhancing your printer with options r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ options as described below, a variety of paper handling options and interface cards are available for your printer. to purchase options, contact your dealer or customer support as described in appendix d. paper handling options high-capacity cut-sheet feeder (c80673 ] ) feeds up to 150 sheets of paper, 25 plain bond envelopes, or 30 postcards into the printer without reloading. you can also load a stack of single-sheet multi part forms up to 15 mm (0.59 in.) thick in this feeder. for instructions on using this option, see page a-4. second bin cut-sheet feeder (c80674 ] ) connects to the high-capacity cut-sheet feeder to create a double-bin cut-sheet feeder. you can load up to 50 sheets of ordinary single- sheet paper in the second-bin cut-sheet feeder. for instructions on using this option, see page a-4. pull tractor (c80032 ] ) improves continuous paper handling and reduces the chance of paper jams. you can also use this tractor as a front push tractor. using a pull tractor in combination with a push tractor is especially useful for printing on continuous pre-printed forms, multipart forms, and labels, and for printing high-quality graphics. for instructions on using this option, see page 2-27. 4-4.eps 4-4-2.eps a-2-3.eps
a enhancing your printer with options a-3 r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ note: the asterisk ( ] ) is a substitute for the last digit of the product number, which varies by country. optional interface cards you can install an optional interface card to supplement your printers built- in parallel interface and provide added network compatibility. the epson interface cards in the table below are compatible with your printer. (not all the interfaces in the table are available in all countries.) for instructions on installing an interface card, see page a-17. if you are unsure whether you need an optional interface or would like to know more about interfaces, contact your dealer. roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. for instructions on using this option, see page a-12. model number name c82305 ] / c82306 ] serial interface card c82307 ] / c82308 ] 32kb serial interface card c82310 ] / c82311 ] 32kb parallel interface card c82312 ] localtalk interface card c82313 ] 32kb ieee-488 interface card c82314 ] coax interface card c82315 ] twinax interface card c82345 ] ieee-1284 (type b bidirectional) parallel interface card c82357 ] / c82362 ] / c82364 ] ethernet interface card the asterisk ( ] ) is a substitute for the last digit, which varies by country. new09.eps
a-4 enhancing your printer with options r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ using the optional cut-sheet feeders when you install the optional high-capacity cut-sheet feeder (c80673 ] ), you can load up to 150 single sheets of paper in the printer. you can also create a double-bin cut-sheet feeder by connecting the second bin cut-sheet feeder (c80674 ] ) to the high-capacity cut-sheet feeder. the double-bin cut-sheet feeder allows you to load two different types of single-sheet paper in the printer at the same time and easily switch between them. to assemble the double-bin cut-sheet feeder and load paper in the second-bin cut-sheet feeder, see the second-bin cut-sheet feeder manual. for instructions on selecting bin 1 or bin 2 of the double-bin cut-sheet feeder, see page a-10. note: the second-bin cut-sheet feeder can be used only in combination with the high- capacity cut-sheet feeder; you cannot use it alone. installing the high-capacity or double-bin cut-sheet feeder you install the high-capacity cut-sheet feeder and double-bin cut-sheet feeder in the same way. follow the steps below. note: before installing the double-bin cut-sheet feeder, assemble it as described in the cut-sheet feeder manual. w warning: you will need to move the print head by hand before installing the cut-sheet feeder. if you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. 1. make sure the printer is turned off. c caution: be sure to turn off the printer. you will need to move the print head to the ribbon installation position before installing the high-capacity or double-bin cut-sheet feeder, and moving the print head while the printer is on may damage the printer. 2. remove the paper guide and printer cover. slide the print head to the ribbon installation position (the indented portion of the paper tension unit) by hand.
a enhancing your printer with options a-5 r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. press up the tabs on both sides of the paper tension unit and lift it up and off the printer. if a tractor is installed in the pull position, remove it as described on page 2-30. store any printer parts you remove in a safe place. 4. hold the cut-sheet feeder in both hands and fit the feeders notches over the mounting posts on the printer as shown below. then release the latch levers and lower the cut-sheet feeder until it rests on the printer. 5. insert the cable into the connector as shown above. 6. replace the printer cover. you are now ready to load paper in the cut-sheet feeder. to load paper in the high-capacity cut-sheet feeder, see the next section. to load paper in the second bin of the double-bin cut-sheet feeder, see the manual that comes with the second-bin cut-sheet feeder. if you installed the double-bin cut- sheet feeder, you need to select the paper source (bin 1 or bin 2) as described on page a-10. to remove the cut-sheet feeder, reverse the steps above. 4-1.eps
a-6 enhancing your printer with options r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ loading paper in the high-capacity cut-sheet feeder you can load up to 150 ordinary single sheets, 25 plain bond envelopes, or 30 postcards in the high-capacity cut-sheet feeder. you can also load a stack of single-sheet multipart forms up to 15 mm (0.59 in.) thick in this feeder. follow the steps below to load paper in the high-capacity cut-sheet feeder. c caution: do not load carbon paper or labels in the high-capacity cut-sheet feeder. 1. open the paper guide cover, and set the paper release lever to the single- sheet position. also make sure the paper thickness lever (located under the printer cover) is set to the proper position for your papers thickness. 2. pull down the center support. center support 4-4a.eps 4-2-1.eps
a enhancing your printer with options a-7 r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. release the left and right paper guides of the cut-sheet feeder by pulling the lock levers forward. 4. holding the lower portion of the left paper guide, slide it until it is aligned with the arrow mark on the back of the center support. then push the left lock lever backward to lock it in place. holding the lower portion of the right paper guide, slide it to match the width of your paper, but do not lock it. 5. slide the paper stacker midway between the paper guides as shown above. paper guides paper stacker 4-2-3.eps 4-2-2a.eps
a-8 enhancing your printer with options r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ 6. as shown below, set the cut-sheet feeders paper type lever to the proper position for the paper you will load: single-sheet paper and singe-sheet multi part forms, or postcards and envelopes. note: always set the paper type lever before you load paper. 7. pull both paper set levers forward until the paper guides retract and lock open to allow paper loading. 8. take a stack of paper (up to 150 sheets of plain paper) and fan it. next, tap the side and bottom edges of the paper on a flat surface to even up the stack. 9. insert the paper stack printable side down along the left paper guide. envelopes or postcards single-sheet paper or single-sheet multi part forms 4-3aa.eps 4-3.eps
a enhancing your printer with options a-9 r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 10. adjust the right paper guide so that it matches your papers width. make sure the position of the guide allows the paper to move up and down freely. then push the lock lever backward to lock the paper guide. 11. push back the paper set levers to clamp the paper against the guide rollers. 12. move the cut-sheet feeders paper selection lever to the single-sheet position, as shown below. then lift up the center support and close the paper guide cover. note: o always close the printer cover before printing. the printer does not print when the cover is open. o when the cut-sheet feeder is installed, you can still load single sheets one at a time using the front paper slot. the cut-sheet feeder automatically loads paper when the printer receives data. printed pages are stacked on the center support. if you need to eject a sheet, press the load/eject button. if the first printed line on your page appears too high or low, you can adjust its position using the micro adjust feature. see adjusting the top-of-form position on page 2-37. c caution: never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position. continuous paper position single-sheet position 4-4b.eps
a-10 enhancing your printer with options r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ selecting the paper source (bin 1 or bin 2) when the double-bin cut-sheet feeder is installed, you need to select the paper source (bin 1 or bin 2) using your application or the printers control panel. as shown below, the high-capacity cut-sheet feeder is bin 1 and the second-bin cut-sheet feeder is bin 2. it is best to select the paper source in your application program because software settings usually override the printers control panel settings. however, if you cannot select the paper source in your application, press the tear off/bin button until the lights indicate the bin you want as shown below. when the printer receives data, it automatically loads paper from the bin you select. bin 1: high-capacity cut-sheet feeder bin 2: second-bin cut-sheet feeder o n bin 1 (the high-capacity cut-sheet feeder) is selected. n o bin 2 (the second-bin cut-sheet feeder) is selected. n = on, o = off g4-17.eps panel.eps
a enhancing your printer with options a-11 r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ switching between continuous paper and single-sheet paper in the cut-sheet feeder you can easily switch between continuous paper on a push tractor and single-sheet paper in the cut-sheet feeder without removing the continuous paper. switching to continuous paper 1. if any single sheets are in the paper path, press the load/eject button to eject them. 2. move the printers paper release lever to the front or rear push tractor position. also set the paper thickness lever to the proper position for the thickness of your continuous paper. 3. move the cut-sheet feeders paper selection lever to the continuous paper position. switching to single-sheet paper in the cut-sheet feeder 1. if any continuous paper remains in the printer, press the tear off/bin button to advance the paper to the tear-off position. then tear off the printed pages. c caution: tear off your printed document before you press the load/eject button in the next step. reverse feeding several pages at a time may cause a paper jam. 2. press the load/eject button. the printer feeds the continuous paper backward to the standby position. the paper is still attached to the push tractor but is no longer in the paper path. 3. move the printers paper release lever to the single-sheet position. also set the paper thickness lever to the proper position for the thickness of your single-sheet paper. 4. move the cut-sheet feeders paper type lever to the single-sheet position. 5. if you are using the double-bin cut-sheet feeder, select the bin you want to use as described on page a-10.
a-12 enhancing your printer with options r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ using the roll paper holder the optional roll paper holder (#8310) allows you to use 8.5-inch roll paper like that used with telex machines. this provides an inexpensive alternative to using continuous paper for applications that require variable paper lengths. before you install and use the roll paper holder, you need to assemble it. assembling the roll paper holder 1. fit the arc bearings into the stand as shown. 2. make sure you orient the stand and base plate as shown below. then place the base plate on the stand and fasten the two together with the plastic spacing clips. g3-30-1.eps g3-30-2.eps
a enhancing your printer with options a-13 r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 3. hook the tension lever onto both ends of the stand as shown below. while pulling up the tension lever, fit the wire ends of the tension lever into the holes in the stand. the roll paper holder is assembled. installing the roll paper holder 1. make sure the printer is turned off. 2. position the roll paper holder underneath the printer as shown below. fit the two positioning pegs on the bottom of the printer into the two holes in the base plate. c caution: the roll paper holder is not fastened to the printer; only the printers weight and the two positioning pegs hold it in place. if you pick up the printer, be careful not to drop the roll paper holder. to remove the roll paper holder, carefully lift up the printer and pull out the roll paper holder from beneath the printer. tension lever 4-6.eps g3-30-3.eps
a-14 enhancing your printer with options r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ loading roll paper after you install the roll paper holder, follow the steps below to load a roll of paper: 1. make sure the printer is turned off. then open the paper guide cover and remove the paper guide. 2. make sure the paper tension unit is installed. 3. set the paper thickness lever (located under the printer cover) to the proper position for the thickness of your roll paper. 4. set the paper release lever to the single-sheet position. 5. cut the leading edge of the roll paper straight across. 6. insert the roll paper holder shaft into the center of the paper roll as shown. g3-31-2.eps g3-32-1.eps
a enhancing your printer with options a-15 r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ 7. place the shaft and paper roll on the roll paper holder so the paper feeds from the bottom of the roll. 8. turn on the printer. then bring the leading edge of the paper up over the rear push tractor and insert it until it meets resistance. the printer loads the roll paper automatically. 9. replace the paper guide and close the paper guide cover. you are now ready to print. the printed roll paper is fed over the paper guide to the back of the printer, as shown below. g3-32-2.eps 4-9.eps
a-16 enhancing your printer with options r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ when you finish printing, open the paper guide cover and press the lf/ff button to advance the paper. then tear off the paper using the tear-off edge of the printer (pull it towards you for a clean cut). removing roll paper roll paper cannot be fed backward. to remove roll paper, open the paper guide cover and remove the paper guide; then cut the paper behind where it feeds into the printer. press the load/eject button to eject the remaining paper. g3-43.eps new08.eps
a enhancing your printer with options a-17 r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ installing an interface card follow the steps below to install an optional interface card. 1. make sure the printer is turned off. unplug the printers power cord and disconnect the interface cable. 2. remove the screws from the shield plate on the back of the printer and remove the plate. 3. slide the interface card along the slots on both sides of the interface compartment. firmly push in the card to make sure the connector at the back of the interface card is fully inserted into the printers internal socket. then replace the screws and tighten them. note: store the shield plate in a safe place; you will need to reattach it if you remove the interface card later. to remove the interface card, reverse the steps above. 4-10.eps 4-11.eps
a-18 enhancing your printer with options r4c3730 rev. b a5 size appa.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ using the c82305 ] or c82306 ] serial interface card to use the c82305 ] or c82306 ] serial interface card, see the sections below regarding the baud rate, handshake timing, and error handling. for all other data transfer conventions, such as word structure and communications protocol, see your interface card manual. selecting a baud rate you can select from the following baud rates: 300, 600, 1200, 2400, 4800, 9600, and 19200 bps (bits per second). to set the baud rate, see the bit-rate selection table in your interface card manual. handshake timing when the unused area for data in the input buffer drops to 256 bytes, the printer outputs an x-off code or sets the dtr flag to 1 (mark) to indicate that it cannot receive data. when the unused area increases to 512 bytes, the printer outputs an x-on code or sets the dtr flag to 0 (space) to indicate that it is ready to receive data. error handling when the printer detects a parity error, the print data is replaced with an asterisk ( ] ). the printer ignores all other errors, including framing and overrun errors.
b cleaning and transporting the printer b-1 r4c3730 rev. b a5 size appb.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ appendix b cleaning and transporting the printer cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . b-2 transporting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . b-3
b-2 cleaning and transporting the printer r4c3730 rev. b a5 size appb.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ cleaning the printer to keep your printer operating at its best, you should clean it thoroughly several times a year. follow these steps: 1. make sure the printer is turned off. then remove any paper loaded in the printer. 2. remove the paper guide. if a pull tractor or an optional cut-sheet feeder is installed, remove it. 3. use a soft brush to carefully brush away all dust and dirt from the outer case and paper guide. 4. if the outer case or paper guide is still dirty, clean it with a soft, clean cloth dampened with mild detergent dissolved in water. keep the printer cover in place and lower the paper guide cover until it lies flat on the top of the printer to prevent water from getting inside the printer. c caution: o never use alcohols or thinners to clean the printer; these chemicals can damage the printer components as well as the case. o be careful not to get water on the printer mechanism or electronic components. o do not use a hard or abrasive brush. o do not spray the inside of the printer with lubricants; unsuitable lubricants can damage the printer mechanism. contact an epson dealer if you think lubrication is needed.
b cleaning and transporting the printer b-3 r4c3730 rev. b a5 size appb.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ transporting the printer if you need to transport your printer some distance, carefully repack it using the original box and packing materials, as described below. w warning: you will need to move the print head by hand to remove the ribbon cartridge. if you have just used the printer, the print head may be hot; let it cool for a few minutes before touching it. 1. turn off the printer. 2. unplug the power cord from the electrical outlet; then disconnect the interface cable from the printer. 3. remove any paper loaded in the printer, and remove the paper guide. pull out the paper separator from the paper guide. 4. if a pull tractor is installed, remove it as described on page page 2-30. if any options are installed, remove them and pack them in their original boxes. 5. make sure that the print head is not hot. then remove the ribbon cartridge as described in chapter 1. 6. remove the paper tension unit as described on page 2-20. attach the protective locking clips on both sides of the printer roller. then install the paper tension unit as described on page 2-31. 7. make sure the tractor that comes with your printer is installed in the front push position. see page 2-10 for instructions. 8. replace the transportation screw using the screwdriver that came with the printer. 9. repack the printer, ribbon cartridge, paper guide, paper separator, and power cord in the original packing materials and place them in the printers original box.
c specifications c-1 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ appendix c specifications printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-2 mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-2 electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-5 environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-5 paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-6 paper alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-9 printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-10 safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-12 ce marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-12 command lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-13 epson esc/p 2 control codes. . . . . . . . . . . . . . . . . . . . . . . . . c-13 ibm 2391 plus emulation control codes . . . . . . . . . . . . . . . . . c-17 character tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . c-18 international character sets for the italic table . . . . . . . . . . . . c-29
c-2 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ printer specifications mechanical printing method: 24-pin impact dot matrix printing speed: high speed draft 400 cps at 10 cpi maximum draft 300 cps at 10 cpi letter quality 100 cps at 10 cpi printing direction: bidirectional logic seeking for text and graphics printing. unidirectional text or graphics printing can be selected using software commands. line spacing: 1/6-in. or programmable in 1/360-in. increments printable columns: 136 columns (at 10 cpi) resolution: 360 180 dpi maximum (letter quality) 360 360 dpi maximum (raster graphics) interfaces: one standard bidirectional, 8-bit, parallel interface with ieee 1284 nibble mode support and one optional interface slot paper feed methods: friction (front or top paper entry) rear push tractor front push tractor (optional) pull tractor (optional) (front, bottom, or rear paper entry) push and pull tractor (optional) cut-sheet feeder (optional) roll paper holder (optional) paper feed speed: continuous 5 in./second intermittent 60 ms/line at 1/6-in. line spacing
c specifications c-3 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ paper capacity: high-capacity cut-sheet feeder up to 150 sheets of 82 g/m2 (22 lb) paper up to 25 plain or bond envelopes up to 30 airmail envelopes up to 30 postcards a stack of multipart forms up to 15 mm (0.59 in.) thick note: the total thickness of the paper stack can be up to 15 mm (0.59 in.). second-bin cut-sheet feeder up to 50 sheets of 82 g/m 2 (22 lb) paper note: the total thickness of the paper stack can be up to 5 mm (0.20 in.). buffer: 64kb or 0kb (selectable in the default-setting mode or the epson remote! utility)
c-4 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ built-in fonts: bitmap fonts epson draft 10, 12, 15 cpi epson roman 10, 12, 15 cpi, proportional epson sans serif 10, 12, 15 cpi, proportional epson courier 10, 12, 15 cpi epson prestige 10, 12 cpi epson script 10 cpi epson ocr-b 10 cpi epson orator 10 cpi epson orator-s 10 cpi epson script c proportional scalable fonts epson roman 10.5, 8-32 pt (every 2 pt) epson sans serif 10.5, 8-32 pt (every 2 pt) epson roman t 10.5, 8-32 pt (every 2 pt) epson sans serif h 10.5, 8-32 pt (every 2 pt) barcode fonts ean-13, ean-8, interleaved 2 of 5, upc-a, upc-e, code 39, code 128, postnet character tables: one italic and 12 graphical character tables. (34 graphical character tables are available in some countries.) see page c-17 for more information on the available character tables. character sets: 14 international character sets and one legal character set reliability: total print volume 19 million lines (except print head) mtbf 10,000 poh (25% duty) print head life 200 million strokes/wire
c specifications c-5 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ electrical note: check the label on the back of the printer for the voltage of your printer. environmental dimensions and weight: height 257 mm (10.1 in.) width 639 mm (25.2 in.) depth 402 mm (15.8 in.) weight approx. 13 kg (28.8 lb) ribbon: black ribbon cartridge (s015086) ribbon life 8 million characters (lq, 10 cpi, 48 dots/ character) 120 v model 220 to 240 v model input voltage range 99 to 132 v 198 to 264 v rated frequency range 50 to 60 hz input frequency range 49.5 to 60.5 hz rated current 1.0 a (maximum 4.0 a depending on the character type) 0.5 a (maximum 2.0 a depending on the character type) power consumption approx. 37w (iso/iec 10561 letter pattern) temperature humidity (without condensation) operation 5 to 35c (41 to 95f) 10 to 80% rh storage C 30 to 60c ( C 22 to 140f) 0 to 85% rh
c-6 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ paper note: o use recycled paper and envelopes only under normal temperature and humidity conditions, as follows: temperature 15 to 25c (59 to 77f) humidity 30 to 60% rh o do not load paper that has been folded or is damaged, wrinkled, or curled. ordinary single sheets: front, top, and cut-sheet feeder entry width front and top: 100 to 420 mm (3.9 to 16.5 in.) high-capacity cut-sheet feeder: 100 to 420 mm (3.9 to 16.5 in.) second-bin cut-sheet feeder: 182 to 420 mm (7.2 to 16.5 in.) length front: 148 to 420 mm (5.8 to 16.5 in.) top: 100 to 420 mm (3.9 to 16.5 in.) high-capacity cut-sheet feeder: 100 to 420 mm (3.9 to 16.5 in.) second-bin cut-sheet feeder: 210 to 420 mm (8.3 to 16.5 in.) thickness 0.065 to 0.14 mm (0.0025 to 0.0055 in.) weight 52 to 90 g/m 2 (14 to 24 lb)
c specifications c-7 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ single-sheet multipart forms: front, top, and cut-sheet feeder entry width front and top: 100 to 420 mm (3.9 to 16.5 in.) high-capacity cut-sheet feeder: 100 to 297 mm (3.9 to 11.7 in.) length front: 148 to 420 mm (5.8 to 16.5 in.) top: 100 to 420 mm (3.9 to 16.5 in.) high-capacity cut-sheet feeder: 100 to 297 mm (3.9 to 11.7 in.) copies 1 original + up to 4 copies thickness 0.12 to 0.39 mm (0.0047 to 0.015 in.) weight 40 to 58 g/m 2 (12 to 15 lb) binding line glue at the top of form (both front and top entry) single-side line glue (front entry only) envelopes: top entry only size no. 6: 165 92 mm (6.5 3.6 in.) no. 10: 241 105 mm (9.5 4.1 in.) thickness 0.16 to 0.52 mm (0.0063 to 0.0205 in.) weight 45 to 90 g/m 2 (12 to 24 lb) postcards: front and top entry width 100 to 148 mm (3.9 to 5.8 in.) length front: 148 mm (5.8 in.) top: 100 to 148 mm (3.9 to 5.8 in.) thickness 0.22 mm (0.0087 in.) weight 192 g/m 2 (51 lb)
c-8 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ continuous paper (standard and multipart): front, rear, and bottom entry width 101.6 to 406.4 mm (4.0 to 16.0 in.) length 101.6 to 558.8 mm (4.0 to 22.0 in.) copies 1 original + up to 4 copies thickness printable area 0.065 to 0.39 mm (0.0025 to 0.015 in.) perforated edges up to 0.9 mm (0.035 in.) weight (not multipart) 52 to 82 g/m 2 (14 to 22 lb) weight (one sheet of multipart) 40 to 58 g/m 2 (12 to 15 lb) binding point glue or paper staples on both sides (front, bottom, or rear entry) note: because thick multipart forms require a straight paper path, load them in the front slot. continuous paper with labels: front and bottom entry label size 23.8 63.5 mm (15/16 2.5 in.) minimum 2.5 mm (0.1 in.) corner radius, minimum backing sheet width 101.6 to 406.4 mm (4.0 to 16.0 in.) backing sheet length (one page) 101.6 to 558.8 mm (4.0 to 22.0 in.) backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 in.) total thickness 0.16 to 0.19 mm (0.0063 to 0.0075 in.) label weight 68 g/m 2 (17 lb) roll paper: rear entry with optional roll paper holder only width 216 3 mm (8.5 0.12 in.) thickness 0.07 to 0.09 mm (0.0028 to 0.0035 in.) weight 52 to 82 g/m 2 (14 to 22 lb)
c specifications c-9 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ paper alignment front entry printing starts at the arrow mark. the unprintable area is to the left of the arrow mark. rear entry printing starts at 0 on the scale. the unprintable area is to the left of the 0.
c-10 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ printable area single sheets, envelopes, and postcards: b bc b c a a a the minimum top margin is 4.2 mm (0.17 in.). b the minimum left margin is 3.0 mm (0.12 in.). the minimum right margin is 3.0 mm (0.12 in.). the maximum width is 406.4 mm (16 in.) and the maximum printable width is 345.4 mm (13.6 in.). for single sheets wider than 351.4 mm (13.8 in.), the side margins increase proportionally to match the width of the paper. c the minimum bottom margin is 4.2 mm (0.17 in.). printable area printable area
c specifications c-11 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ continuous paper: roll paper: a the minimum top and bottom margins above and below the perforation are 4.2 mm (0.17 in.) each. b the minimum left and right margins are 13 mm (0.51 in.) each. the maximum printable width is 345.4 mm (13.6 in.). the maximum width is 406.4 mm (16 in.) and the maximum printable width is 345.4 mm (13.6 in.). for continuous paper wider than 371.4 mm (14.6 in.), the side margins increase proportionally to match the width of the paper. a a b b printable area a the minimum top margin is 4.2 mm (0.17 in.). b the minimum left margin is 3.0 mm (0.12 in.). the minimum right margin is 3.0 mm (0.12 in.). the maximum printable width is 203.2 mm (8.0 in.). ab printable area
c-12 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ safety approvals 120 v model: safety standards ul1950 csa c22.2 no. 950 emi fcc part 15 subpart b class b csa c108.8 class b 230 v model: safety standards en 60950 (tv) emi en 55022 (cispr pub. 22) class b as/nzs 3548 class b acoustic noise: approx. 50 db (a) (iso 7779 pattern) ce marking 230 v model: low voltage directive 73/23/eec en 60950 emc directive 89/336/eec en 55022 class b en 61000-3-2 en 61000-3-3 en 50082-1 iec 801-2 iec 801-3 iec 801-4
c specifications c-13 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ command lists your printer supports the following epson esc/p 2 control codes and ibm 2391 plus emulation control codes. epson esc/p 2 control codes selecting an epson esc/p 2 printer in your software allows you to use advanced fonts and graphics. general operation: esc @, esc u, esc em paper feeding: ff, lf, esc 0, esc 2, esc 3, esc +, cr page format: esc (c, esc c, esc c 0, esc q, esc i, esc (c, esc n, esc o print position motion: esc $, esc , esc (v, esc (n, esc d, ht, esc b, vt, esc j font selection: esc k, esc x, esc y, esc x, esc p, esc m, esc g, esc p, esc 4, esc 5, esc e, esc f, esc ! font enhancement: esc w, dc4, so, dc2, si, esc w, esc g, esc h, esc t, esc s, esc -, esc (-, esc q spacing: esc space, esc c, esc (u character handling: esc t, esc (t, esc r, esc %, esc &, esc :, esc 6, esc 7, esc (^ bit image: esc * raster graphic: esc (g, esc . bar code: esc (b
c-14 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ barcode commands your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: ean-13, ean-8, interleaved 2 of 5, upc-a, upc-e, code 39, code 128, and postnet. see the barcode commands below: function: esc ( b n 1 n 2 k m s v 1 v 2 c data n = ( n 1 + (256 n 2)) k: select barcode k = 0: ean-13, 1: ean-8, 2: interleaved 2 of 5, 3: upc-a, 4: upc-e, 5: code 39, 6: code 128, 7: postnet m : module width (180 dpi) m = 2: 2 dots, 3: 3 dots, 4: 4 dots, 5: 5 dots s : space adjustment value -3 s 3 (1/360-in. units) v1 , v2 : bar length v1 + v2 256 (1/180-in. units) note: o the v1 and v2 values are ignored when postnet is selected. o the long bar length of postnet is always 0.125 in.; the short bar length is always 0.050 in.. esc ( b select barcode printing format: ascii code: decimal: hexadecimal: esc 27 1b ( 40 28 b 66 42 m m m n n n
c specifications c-15 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ c : control flag bit 0 = check digit 0: the printer does not add a check digit. 1: the printer adds a check digit. bit 1 = human readable character (hrc) 0: the printer adds the hrc. 1: the printer does not add the hrc. bit 2 = position of flag character (for ean-13 and upc-a only) 0: center 1: under bits 3 - 7 = not used barcode data barcode data corresponds to the barcode symbology. the data number of each barcode type is constant. the barcode is printed only if the following valid characters are set. barcode type number of valid characters 1 (hex) number of valid characters 2 (hex) ean-13 ean-8 interleaved 2 of 5 upc-a upc-e code 39 code 128 postnet 0d 8 2 to ff 0c 0c or 8 1 to ff 2 to ff 6 or 0a or 0c 0c 7 2 to ff 0b 0b or 7 1 to ff 2 to ff 5 or 9 or 0b number of valid characters 1: control flag c b0=0 number of valid characters 2: control flag c b0=1
c-16 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ the valid data for each barcode type is described below. if invalid data is included in the barcode data string, the barcode is not printed. the following conditions are required for barcode printing: o barcode printing is always performed unidirectionally. however, when it is mixed with raster bit image data, neither barcode nor raster bit image data is printed. o a barcode is not printed when part of the barcode extends beyond the right margin. o when barcode data and text data are mixed in a data sequence, barcodes and text are printed in the same place. o the start and stop (*) characters of code 39 are added to human readable characters. o the initial data of code 128 (set a, b, or c) is identified as the first data of code 128, and must be hexadecimal (41, 42, and 43, respectively). o when code 128 set c and interleaved 2 of 5 are selected, barcode data requires an even number data string. however, if an odd number string is sent, a 0 is automatically added, making it an even number data string. o the barcode print start position (except for postnet) is always 40/360 in. above the baseline. barcode type barcode data ean-13 ean-8 upc-a upc-e interleaved 2 of 5 postnet code 39 code 128 0-9 (hex 30-39) 0-9 (hex 30-39) 0-9 (hex 30-39) 0-9 (hex 30-39) 0-9 (hex 30-39) 0-9 (hex 30-39) 0-9 (hex 30-39), (hex 41-5a), (hex 20, 24, 25, 2b, 2d, 2e, 2f) set a, set b, set c
c specifications c-17 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ ibm 2391 plus emulation control codes this printer emulates the ibm proprinter using the commands below. for detailed information, see the ibm 2391 plus reference manual. general operation: nul, dc3, esc j, bel, can, dc1, esc q, esc [ k, esc u, esc [ f paper feeding: ff, lf, esc 5, esc a, esc a (agm * ), esc 0, esc 1, esc 2, esc 3, esc 3 (agm * ), cr, esc ] page format: esc c, esc c0, esc x, esc n, esc o, esc 4 print position motion: esc d, esc r, esc d, ht, esc b, vt, esc j, esc j (agm * ) font selection: dc2, esc p, esc :, esc e, esc f, esc i, esc [d, esc [i font enhancement: dc4, so, esc so, esc w, esc [ @, si, esc si, esc g, esc h, esc t, esc s, esc -, esc _, esc [- spacing: bs, sp, esc [ character handling: esc 6, esc 7, esc [ t, esc ^, esc bit image: esc k, esc l, esc y, esc z, esc [g, esc * (agm * ) barcode: esc [f, esc [p download: a download command is not provided. * alternate graphic mode
c-18 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ character tables you can select the character tables shown in this section using the printers default-setting mode or with software commands. note: o most of the character tables are the same as the pc 437 table for hex codes 00 through 7f; for these tables, only the characters for hex codes 80 through ff are shown. o the character tables with an asterisk (*) after the table name are available only in some countries. pc 437 (us standard europe)
c specifications c-19 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ pc 850 (multilingual) pc 860 (portuguese) pc 863 (canadian-french)* pc 865 (nordic)
c-20 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ pc 861 (icelandic) brascii abicomp
c specifications c-21 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ roman 8 iso latin 1
c-22 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ pc 858 iso 8859-15 pc 437 greek*
c specifications c-23 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ pc 853 (turkish)* pc 855 (cyrillic)* pc 852 (east europe)* pc 857 (turkish)*
c-24 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ pc 864 (arabic)* pc 866 (russian)* pc 869 (greek)* mazowia (poland)*
c specifications c-25 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ code mjk (csfr)* iso 8859-7* iso latin 1 t (turkish)* bulgaria (bulgarian)*
c-26 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ pc 774 (lst 1283: 1993)* estonia (estonia)* iso 8859-2*
c specifications c-27 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ pc 866 lat. (latvian)* pc 866 ukr (ukranian)* pc aptec (arabic)* pc 708 (arabic)*
c-28 specifications r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ pc 720 (arabic)* pc ar 864 (arabic)* italic table no character is available for hex code 15 in the italic table
c specifications c-29 r4c3730 rev. b a5 size appc.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ international character sets for the italic table you can select one of the following eight international character sets for the italic character table shown below using the default-setting mode or the esc r command. for example, when you select italic france, the characters in the france row are used in the italic character table. you can select one of the following seven additional sets only with the esc r command.
d customer support information d-1 r4c3730 rev. b a5 size appd.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ appendix d customer support information contacting customer support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-2 for north american users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-2 electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-2 automated telephone services . . . . . . . . . . . . . . . . . . . . . . . . . d-3 for united kingdom and the republic of ireland users. . . . . . . . d-4 enquiry desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-4 customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-4 faxon epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-5 eptec - bulletin board service for latest drivers and utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-5 world wide web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-5 for australian users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-6 epson faxback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-6 epson bulletin board system . . . . . . . . . . . . . . . . . . . . . . . . . d-6 internet url http://www.epson.com.au . . . . . . . . . . . . . . . d-6 your dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-6 epson helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-7 for singapore users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-7 for hong kong users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-8 internet home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-8 electronic bulletin board system . . . . . . . . . . . . . . . . . . . . . . . d-8 technical support hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-8 for philippines users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d-9
d-2 customer support information r4c3730 rev. b a5 size appd.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ contacting customer support if your printer is not operating properly and you cannot solve the problem using the troubleshooting information in chapter 7, contact customer support services for assistance. see the section for your country below. we will be able to help you much more quickly if you give us the following information: printer model: serial number of your printer: (the serial number label is on the back of the printer.) brand and model of your computer: printer software version: (click the about button in your printer driver.) windows version (for example, nt, 98, 95, or 3.1) : software application(s) you normally use with the printer and their version number(s): for north american users if you purchased your printer in the united states or canada, epson provides customer support through the following services: electronic support services service access world wide web from the internet, you can reach epson's home page at http://www.epson.com . epson internet ftp site if you have internet ftp capability, use your web browser (or other software for ftp downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password. epson download service you can call the epson download service at (800) 442-2007 . set your communications software to 8 data bits, 1 stop bit, no parity. modem speed can be up to 28.8 kbps. epson forum on compuserve ? members of compuserve can type go epson at the menu prompt to reach the epson america forum. for a free introductory compuserve membership, call (800) 848-8199 and ask for representative #529.
d customer support information d-3 r4c3730 rev. b a5 size appd.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ automated telephone services epson also provides technical support and information on the installation, configuration, and operation of epson products. dial (800) 922-8911 , (310) 782-2600 (u.s.), or (905) 709-9475 (canada), 6 a.m. to 6 p.m., pacific time, monday through friday. before you call, please have the following information ready: o product name o product serial number o computer configuration o description of the problem you can purchase ink cartridges, paper, manuals, accessories, and parts from epson accessories at (800) 873-7766 (u.s. sales only). in canada, please call (800) 873-7766 for dealer referral. note: if you need help using software with an epson product, see the documentation for that program for technical support information. service access epson soundadvice? for pre-recorded answers to commonly asked questions about epson products 24 hours a day, seven days a week, call (800) 442-2110 . epson faxadvice? access epsons technical information library by calling (800) 442-2110 . you must provide a return fax number to use this service. epson referral service for the location of your nearest authorized epson reseller or customer care center, call (800) 442-2110 .
d-4 customer support information r4c3730 rev. b a5 size appd.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ for united kingdom and the republic of ireland users if you purchased your printer in the uk or the republic of ireland, epson (uk) limited provides a range of customer services and technical support. note: for customers in the republic of ireland, please use the correct dialing codes when dialing the uk telephone numbers listed in the following sections. for example the enquiry desk fax number, 01442 227271, should be dialed as 0044 1442 227271 from the republic of ireland. enquiry desk the enquiry desk team can be contacted by calling 0800 220546 in the uk or 1 800 409132 from the republic of ireland, by faxing 01442 227271, or via the internet at info@epson.co.uk. they can provide the following information: o information and literature on new epson products (also available from faxon epson) o where to purchase genuine epson consumables, accessories and options customer support our customer support team can provide the following services: o technical information on installing, configuring, and operating your epson products o arranging for faulty epson products to be repaired within the warranty period for information on contacting our customer support team, please see the service and support information booklet that came with your epson product. if this booklet is not available, details can be found on faxon epson faxback service, eptec bulletin board service or on epsons world wide web site. see below for details.
d customer support information d-5 r4c3730 rev. b a5 size appd.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ faxon epson contact faxon epson faxback service for: o literature and specifications on the latest epson products o support information including troubleshooting tips, switch settings and driver information to use faxon epson, call 01442 227332 using a touch-tone phone. you will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers, faxon epson will fax a copy of the document catalogue to your fax machine. when you have found the documents that you need in the catalogue, call faxon epson again and enter the document id numbers. the documents will be faxed to you automatically. eptec - bulletin board service for latest drivers and utilities you can call the epson bulletin board service on 01442 227479. no membership is required. make sure that your communications software is set to 8 data bits, 1 stop bit, no parity bit, ansi terminal mode emulation and a modem speed of up to 28.8 kbps. downloading protocols supported include xmodem, ymodem and zmodem. see the documentation that came with your communications software and modem for more information. when you first connect to the bulletin board service, you will be asked for your name, company name, phone number and a password (which you can invent yourself). world wide web if you can connect to the internet and have a web browser, you can access epsons world wide web site at http://www.epson.com. here you will find information on the latest epson products, software drivers, and answers to frequently asked questions.
d-6 customer support information r4c3730 rev. b a5 size appd.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ for australian users epson australia wishes to provide you with a high level of customer service. as well as this users guide, we provide the following sources for obtaining information: epson faxback epson faxback will fax you the latest specifications and pricing for most epson products offered in australia. there is also technical information including details of the latest software and drivers available. phone (02) 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine. epson bulletin board system this is where you can download the latest software and drivers. visit the bbs to check out the latest versions. if you have a modem, phone (02) 9417 5090. internet url http://www.epson.com.au access the epson australia world wide web pages. worth taking your modem here for the occasional surf! you can get the same information as offered on the epson faxback and the epson bulletin board plus more. your dealer dont forget that your dealer can often help identify and resolve problems. the dealer should always be the first call for advice on problems. they can often solve problems quickly and easily as well as give you advice on the next step to take.
d customer support information d-7 r4c3730 rev. b a5 size appd.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ epson helpdesk epson helpdesk is provided as a final backup to make sure our clients have access to advice. operators on the helpdesk can aid you in diagnosing hardware and software problems. they can also advise you on the latest epson products and where the nearest dealer or service agent is located. many types of queries are answered here. the helpdesk numbers are: phone: (02) 9903 9040 fax: (02) 9903 9189 we encourage you to have all the relevant information on hand when you ring. the more information you prepare, the faster we can help solve the problem. this information includes the users guide for your epson product, type of computer, operating system, application programs, and any other information you feel is required. for singapore users contact the telephone and fax numbers below. phone: (065) 337-7911 fax: (065) 334-1185
d-8 customer support information r4c3730 rev. b a5 size appd.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ for hong kong users to obtain technical support as well as other after-sales services, users are welcome to contact epson hong kong limited. internet home page epson hong kong has established a local home page in both chinese and english on the internet to provide users with the following information: o product information o answers to frequently asked questions (faqs) o latest versions of epson printer drivers users can access our world wide web home page at http://www.epson.com.hk. electronic bulletin board system an electronic bulletin board system (bbs) is also available to obtain printer information and the latest versions of printer drivers. you can log onto the following number for the bbs service: bbs: (852) 2827-4244 technical support hotline you can also contact our technical staff at the telephone and fax numbers below. phone: (852) 2585-4399 fax: (852) 2827-4383
d customer support information d-9 r4c3730 rev. b a5 size appd.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ for philippines users to obtain technical support as well as other after sales services, users are welcome to contact the epson philippines representative office at the telephone and fax numbers below. phone: (632) 813-6552 fax: (632) 813-6545 bbs: (632) 814-0595
glossary 1 r4c3730 rev. b a5 size glossary.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ glossary ascii american standard code for information interchange. a standardized coding system for assigning numeral codes to letters and symbols. auto line feed when this feature selected in is feature the default-setting mode or the epson remote! utility, each carriage return (cr) code is automatically followed by a line feed (lf) code. bidirectional printing printing in which the print head prints in both directions (bidirectionally), from left to right and then right to left. this increases the print speed but may reduce precise vertical alignment. bidirectional printing is the printers standard printing mode. see also unidirectional printing. buffer the portion of the printers memory used to store data before it is printed. character table a collection of letters, numbers, and symbols that provides you with the set of characters used in a particular language. characters per inch (cpi) the number of characters that can fit in one inch of a text line, determined by the size of the characters. condensed printing in which each character is approximately 60% of the width of standard characters. for example, condensed 10 cpi printing actually has 17 characters per inch. useful for fitting wide tables or spreadsheets onto the paper. condensed mode allows built-in fonts to be condensed horizontally when printed. continuous paper paper that has sprocket-feed holes on both long edges, is perforated between pages, and is supplied in a folded stack. also called fanfold paper. control codes special codes used to control printer function such as a carriage return or line feed instead of printing characters. cpi see characters per inch. cut-sheet feeder an optional, detachable device that automatically feeds single sheets of paper into the printer.
2 glossary r4c3730 rev. b a5 size glossary.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ data dump see hex dump. default a value settings or settings that take effect when a device (such as a printer) is turned on, reset, or initialized. see also factory settings. dithering a halftoning method in which dots are printed in a predetermined pattern to simulate a shade or tone. dithering works best for images with solid colors, such as charts and graphs. see also halftoning. dot matrix a method of printing in which each letter or symbol is formed by a pattern (matrix) of individual dots. draft the print mode used by your printer when you select draft as the font. the draft font uses fewer dots per character for faster printing. see also high-speed draft and near letter quality. driver see printer driver. esc/p 2 the enhanced version of the esc/p printer command language. commands in this language produce laser-like results, such as scalable fonts and enhanced graphics. factory settings the configuration settings for a computer or printer that are set at the factory. if the device reverts to these settings when initialized, they are colled default settings, see also default. fanfold paper see continuous paper. font a style of type designated by a name, such as roman or sans serif. form feed (ff) a control panel button and control code that advance the paper to the next top- of-form position. halftoning a method of using dot patterns to represent an image. halftoning makes it possible to produce varying shades of gray using only black dots, or a nearly infinite array of colors using only a few colors of dots.
glossary 3 r4c3730 rev. b a5 size glossary.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ hex dump a troubleshooting feature that helps identify the cause of communication problems between the printer and the computer. when the printer is in hex dump mode, it prints each code that it receives in hexadecimal notation as well as in ascii codes that stand for characters. also called data dump. high-speed draft a draft printing mode you can select using the printers default-setting mode or the epson remote! utility. high-speed draft uses a minimum number of dots per character to produce extremely high-speed printing. see also draft and letter quality. interface the connection (via a cable) between the computer and the printer over which print data is transmitted to the printer. initialization return the printer to its defaults (a fixed set of conditions). landscape printing that is oriented sideways on the page. this orientation gives you a page that is wider than it is high and is useful for printing spreadsheets. see also portrait. letter quality the print mode used by your printer when you select a font other than draft (such as roman or sans serif). letter quality provides better readability and appearance at a reduced print speed. see also draft and high-speed draft. line feed (lf) a control panel button and control code that advance the paper one line space. micro adjust a printer feature that allows you to precisely adjust the tear-off and top-of-form positions. paper positions there are three paper positions for continuous paper printing: standby, tear-off, and top-of-form. for single sheet printing, there is only the top-of-form position. see also standby position, tear-off position, and top-of-form position. for detailed information on these positions, see paper positions on page 5 of the glossary. platen the black roller that provides a backing for the paper during printing. portrait printing that is oriented upright on the page (as opposed to landscape, in which printing is sideways on the page). this is the standard orientation for printing letters or documents. see also landscape. printable area the area of a page on which the printer can print. it is smaller than the physical size of the page because of margins.
4 glossary r4c3730 rev. b a5 size glossary.fm 5/10/99 pass 0 l proof sign-off: _______ _______ _______ printer driver a software program that sends commands for using the functions of a particular printer. reset to return a printer to its default settings. resolution a measure of the amount of detail that can be represented. resolution of printed images is measured using the number of dots per inch (dpi). self test a method for checking the operation of the printer. when you run the self test, the printer prints the characters stored in its rom (read only memory). standby position the position of your continuous paper when it is attached to the tractor but not loaded in the printer. see also page 5 of the glossary. tear off bin button a control panel button that feeds the perforation of continuous paper to the tear-off position, and when pressed again, feeds the paper back to the top-of- form position. tear-off position the position of your continuous paper when you finish printing if auto tear-off mode is on or if you press the tear off/bin button. using the micro adjust feature, you can adjust the tear-off position so that the papers perforation is aligned with the printers tear-off edge. see also page 5 of the glossary. top-of-form position the position on the paper that the printer recognizes as the first printable line. this is the default top margin position. see also page 5 of the glossary. unidirectional printing printing in which the print head prints in one direction only. unidirectional printing is useful for printing graphics because it provides precise vertical alignment. you can select unidirectional printing using the printers default- setting mode or the epson remote! utility. see also bidirectional printing.
glossary 5 r4c3730 rev. b a5 size glossary.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ paper positions standby position in the standby position, your paper is attached to the printer but is not inside the printer. tear-off position tear off your printed document at the printers tear-off edge. top-of-form position the letters abc above are printed at the top-of-form position. g-e.eps 1-1.eps new13.eps new12.eps
in - 1 r r4c3730 rev. b a5 size index.fm 5/10/99 pass 0 proof sign-off: _______ _______ _______ index a accessing, printer driver. see printer driver. epson status monitor 2, 6-4 adjusting tear-off position, 2-41-42 top-of-form position, 2-37 advancing to the tear-off edge, 2-37-42 agm, 5-5, 5-8 aligning vertical lines, 7-17C18 alternate graphic mode, 5-5, 5-8 attaching front paper guide, 2-14 paper guide, 1-11C12 paper separator, 1-11C12 printer cover, 1-11 auto tear-off mode, 2-40, 5-6 b background monitoring, 6-11C12 beep pattern, 7-2C3. see also buzzer. bin, a-10. see also tear off/bin button. built-in font, 5-2C3, 5-5, 5-8 buttons, inside front cover buzzer, 5-8 c center support, a-6 choosing a place for the printer, 1-4 cleaning the printer, b-2 condensed button, inside front cover light, inside front cover selecting, 5-2-3 command lists, c-13-17 connecting the printer, 1-14C15 continuous paper multi-part forms, 2-32 printing, 4C7, 2-1C42 positioning, 1-5 problems, 7-8 with labels, 2-32-33 control panel, inside front cover, 5-2C10 cut-sheet feeder installing, a-4C5 loading paper, a-6C9 selecting the paper source, a-10 switching between continuous paper printing, a-11 d default-setting mode, 5-4, 5-9C10 default settings, 5-4C10 double-bin cut-sheet feeder, a-4C5. see also cut-sheet feeder. e edge guides, 2-15, inside back cover energy star compliance, 13 epson esc/p 2 control codes, c-13-16 epson remote! utility, 4-23 epson status monitor 2, 4-2, 6-2C12 accessing, 6-4 installing, 6-3 window, 6-4C10 error indicators, 7-2C3 f font button, inside front cover light, inside front cover selecting, 5-2C3, 5-5, 5-8 front edge guides, 3-11, inside back cover
in-2 l r4c3730 rev. b a5 size index.fm 5/10/99 pass 0 proof sign-off: _______ _______ _______ paper guide, 2-8, 2-11, 3-11, inside back cover paper slot, 6, 9, 3-2C3, 3-10C12 push tractor, 4, 6, 2-5-9 g guide ribbon,1-8 paper, 1-11, inside back cover h hex dump, 7-19C20 high-capacity cut-sheet feeder, a-2, a-4C11. see also cut-sheet feeder. high-speed draft setting, 5-8 high-speed printing, 1. see also high- speed draft setting. i ibm 2391 plus emulation codes, c-17 installing epson status monitor 2, 6-3 front paper guide, 2-11 front push tractor, 2-10C11 interface card, a-17 paper tension unit, 2-31 printer cover, 1-11 printer driver, see also printer driver installing. ribbon cartridge, 1-6C11 roll paper holder, a-13 tractor in the pull position, 2-19-21 interface cards, a-3, installing, a-17 international character sets, c-29 l levers paper release, 2, 2-2C3 paper selection, a-9, a-11 paper set, a-8C9 paper thickness, 2-3C4. see also paper thickness lever. paper type, a-8 lf/ff button, inside front cover lights, inside front cover load/eject button, inside front cover loading continuous multi-part forms, 2-32 continuous paper with labels, 2-32-33 envelopes, 3-6C7 paper onto front push tractor, 2-12-16 rear push tractor, 2-5-8 pull tractor, 2-21-26 postcards, 3-7 roll paper, a-14C16 single-sheet multi-part forms, 3-4C5 single sheets in front paper slot, 3-10C12 top paper slot, 3-8C10 k knob printer, 7-16, inside back cover ribbon-tightening, 1-8 m micro adjust feature, 3 mode, 2-37, 2-39 monitoring preferences, 6-10C12 o operate button, inside front cover options, 10, a-2C18 p paper entry slots, 6, 3-2 paper guide, inside back cover
in - 3 r r4c3730 rev. b a5 size index.fm 5/10/99 pass 0 proof sign-off: _______ _______ _______ attaching, 1-11C12 cover, 1-12, inside back cover cut-sheet feeder, a-7 paper jam, cleaning, 7-16 paper out light, inside front cover paper paths, 2C5 paper release lever, 2, 2-3, inside back cover paper selection lever, a-9, a-11 paper set lever, a-8C9 paper separator, inside back cover attaching, 1-11C12 paper stacker, a-7 paper tension unit, inside back cover installing, 2-31 removing, 2-19 paper thickness lever, inside back cover, 2-3C4 paper type lever, a-8 pause button, inside front cover light, inside front cover plastic ribbon cover, 2-38 plugging in the printer, 1-13 printer cover, inside back cover installing,1-11 removing, 1-7 printer driver accessing, from nt 3.5x, 4-17C19 from nt 4.0, 4-12C14 from windows 3.1, 4-8C11 from windows 95/98, 4-3C5 installing, for dos, 1-18 for nt 3.5x, 1-17C18 for nt 4.0, 1-16C17 for windows 3.1, 1-17C18 for windows 95/98, 1-16C17 settings, for dos, 1-18 for nt 3.5x, 4-20C21 for nt 4.0, 4-14C16 for windows 3.1, 4-10C11 for windows 95/98, 4-5C8 printer parts, inside back cover printer software, 4-2 printer status window, 6-9C10 print head caution symbol, 12 printing on continuous paper, 2-1C42 continuous paper with labels, 2-32-33 continuous multi-part forms, 2-32 envelopes, 3-6C7 postcards, 3-7 single sheets, 3-1C12 single-sheet multi-part forms, 3-4C5 pull tractor, 5, 6, 2-21C33, a-2 push and pull tractor combination, 7, 2-27-29 push tractor, 4, 5 r rear push tractor, 5, 2-5-10 removing continuous paper with labels, 2-34 front paper guide, 2-12 front push tractor, 2-17 paper tension unit, 2-19 printed document from front push tractor, 2-17 rear push tractor, 2-9 printer cover, 1-7 pull tractor, 2-30-31 roll paper, a-16 ribbon cartridge, 10, 1-6C11 ribbon cover, 2-38 ribbon guide, 1-8 ribbon installation position, 1-7 ribbon-tightening knob, 1-8 roll paper holder, a-3, a-12C16 assembling, a-12C13 installing, a-13 loading roll paper, a-14C16 removing, a-16 roll paper mode, 5-9
in-4 l r4c3730 rev. b a5 size index.fm 5/10/99 pass 0 proof sign-off: _______ _______ _______ s safety instructions, 11C12 screwdriver, 1-2C3, b-3 second-bin cut-sheet feeder, a-2, a-4 selecting, built-in font, 5-2C3, 5-5, 5-8 pitch, 5-2C3 self test, 7-18C19 separator paper, 1-11C12, inside back cover ribbon cartridge, 1-8 setting paper release lever, 2-2C3 paper thickness lever, 2-3C4 shield plate, a-17, inside back cover single sheets printing, 8, 3-1C12 problems, 7-6C7 specifications, c-2C29 ce marking, c-12 character tables, c-18-29 command lists, c-13C16 electrical, c-5 environmental, c-5 mechanical, c-2C5 paper, c-6-11 paper alignment, c-9 printable area, c-10-11 safety approvals, c-12 status monitor 2 utility, 4-2, 6-2C12 switching between continuous paper and single sheet, 2-35-36 t tear off adjusting, 2-37-39 edge, 2-14, 2-40 feature, 2 position, 2-41-42 problems, 7-10 tear off/bin button, inside front cover, 2-40 lights, inside front cover top-of-form adjusting, 2-41-42 position, 2-37 problems, 7-9 top (paper) slot, 8, 3-2, 3-8C10 tractor combination, 2-27-31 front push, 4, 5, 2-10-17 pull, 5, 6, 2-18-31, a-2 rear push, 5, 2-5-18 transportation screw, 1-3, b-3 transporting the printer, b-3 troubleshooting, 7-2C20 aligning vertical lines, 7-17C18 cleaning paper jams, 7-16 continuous paper loading or feeding problems, 7-8 error indicators, 7-2C3 hex dump, 7-19C20 power supply problems, 7-5 printing or printout quality problems, 7-11C15 self test, 7-18C19 single-sheet paper loading or feeding problems, 7-6C7 tear-off position problems, 7-10 top-of-form position problems, 7-9 u unpacking the printer, 1-2 using front push tractor, 2-10-17 rear push tractor, 2-5-18 pull tractor, 2-18-31 push and pull tractor combination, 2-27-31 utility epson remote!, 4-22 epson status monitor 2, 4-2, 6-2C12 v vertical line, aligning, 7-17C18
r4c3730 rev. b a5 size parts.fm 5/10/99 pass 0 r proof sign-off: _______ _______ _______ printer parts knob printer cover control panel paper guide paper separator paper release lever edge guides front paper guide (closed) paper guide cover tractor paper thickness lever shield plate ribbon cartridge parallel interface paper tension unit front edge guides front paper guide (open) cover_1.eps cover-2.eps cover-3.eps


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